Table 2. The Improved Delivery of Cardiovascular Care Chart Audit and Feedback Process
PurposeTo get a “snapshot” of care processes and/or outcomes at a moment in time and present this picture to a practice.
Step 1Determine which indicators are wanted; in our case, CVD risk factor indicators. So, we decided to include BP measurements, aspirin recommendations, LDL measurements, ACE inhibitor use, smoking cessation recommendations, and eGFR and ACR levels.
Step 2Select sample of patients from entire patient roster
Step 3Review each chart to ensure eligibility and search for documented indicators within the time span. For example, for patients with a diagnosis of hypertension, the audit will reveal if 2 BP measurements were taken and documented within the last 12 months.
Step 4OF receives data and organizes it for each practice by disease and/or risk factor and presents it to the practice in a neutral, nonjudgemental way. This can show comparison with mean, maximum, and minimum values achieved over a range of practices to give an overview of current processes and outcomes of care.
Step 5Building on this opportunity, current guidelines of care are discussed, practice goals are explored, and a consensus among team members is reached.
  • ACE, angiotensin-converting enzyme; ACR, albumin:creatinine ratio; BP, blood pressure; CVD, cardiovascular disease; eGFR, estimated glomerular filtration rate; LDL, low-density lipoprotein; OF, outreach facilitator.