Table 3.

Patients’ First Choice of Method of Notification of Normal Laboratory Results*

VariableUS MailE-mailPhone Call by Clinic StaffPhone Call by PhysicianPhone Call by PatientF/U or Office VisitNo PreferenceP
Gender<.01
    Male24.47.623.125.33.613.82.2
    Female35.44.324.121.52.26.75.9
Age (years)<.001
    18–3925.08.926.326.73.05.15.1
    40–5944.54.019.017.02.49.33.6
    ≥6023.92.926.325.42.413.75.4
Race/ethnicity.005
    White34.35.724.621.82.27.14.4
    African American28.34.317.432.63.310.93.3
    Hispanic17.53.228.617.56.319.07.9
    Other26.713.36.720.020.013.3
Education<.001
    Some high school12.535.022.52.520.07.5
    High school diploma24.01.125.127.45.111.45.7
    Some college35.35.122.424.71.27.53.9
    College graduate38.210.421.216.02.47.54.2
Annual income ($).005
    ≤20,00020.62.026.529.43.910.86.9
    20,001–39,99932.92.925.320.64.19.44.7
    40,000–59,99929.85.626.725.51.96.83.7
    ≥60,00040.610.718.318.81.56.14.1
Marital status.31
    Single32.86.223.521.02.110.34.1
    Married29.12.521.530.45.15.16.3
    Separated44.444.411.0
    Divorced34.47.826.620.33.13.14.7
    Widowed21.325.527.74.312.88.5
  • * Numbers represent row percent.

  • F/U, follow-up appointment.