Table 2.

Descriptive Statistics for the Likert-Scaled, Patient-Centered Survey Items

Response OptionsN (%)Mean (SD)
How surprised were you that your doctor used a PDA? (N = 284)
    1 = Extremely surprised4 (1)4.2 (1.1)
    2 = Very surprised18 (6)
    3 = No effect63 (22)
    4 = A little surprised43 (15)
    5 = Not surprised at all156 (55)
How did the PDA affect your confidence in your doctor? (n = 282)
    1 = Much less confidence4 (1)3.5 (0.9)
    2 = A little less confident9 (3)
    3 = No change in confidence178 (63)
    4 = A little more confident36 (13)
    5 = Much more confident55 (20)
How did the PDA make you feel about your doctor? (n = 283)
    1 = Many more bad feelings0 (0)3.6 (0.8)
    2 = Some bad feelings4 (1)
    3 = No change in feelings171 (60)
    4 = Some good feelings51 (18)
    5 = Many more good feelings57 (20)
How comfortable were you with your doctor using a PDA? (n = 283)
    1 = Much less comfortable2 (1)3.5 (0.9)
    2 = Somewhat less comfortable7 (2)
    3 = No change in comfort171 (60)
    4 = Somewhat more comfortable45 (16)
    5 = Much more comfortable58 (20)
How did the PDA affect your communication with your doctor? (N = 284)
    1 = Much worse0 (0)3.4 (0.7)
    2 = Somewhat worse7 (2)
    3 = No effect206 (73)
    4 = Somewhat better35 (12)
    5 = Much better36 (13)
How did the PDA change your relationship with your doctor? (N = 284)
    1 = Much less personal0 (0)3.2 (0.6)
    2 = Somewhat less personal10 (4)
    3 = No change237 (83)
    4 = Somewhat more personal19 (7)
    5 = Much more personal18 (6)
How smart do you think your doctor is because he/she used a PDA? (N = 284)
    1 = Much less smart0 (0)3.5 (0.8)
    2 = Somewhat less smart5 (2)
    3 = No change171 (60)
    4 = Somewhat more smart60 (21)
    5 = Much more smart48 (17)
How did the PDA affect your satisfaction with the visit? (N = 284)
    1 = Much less satisfied0 (0)3.4 (0.8)
    2 = Somewhat less satisfied5 (2)
    3 = No effect190 (67)
    4 = Somewhat more satisfied49 (17)
    5 = Much more satisfied40 (14)
  • PDA, personal digital assistant.