Barriers to Error Reporting
| Reporting Factors | Category from Participants | Total Groups* | Total Practices† |
|---|---|---|---|
| Burden of effort | Time constraints | 16 (9 S, 5 P, 2 M) | 8 |
| Forgetfulness | 9 (5 S, 3 P, 1 M) | 6 | |
| Need to respond to error | 1 (P) | 1 | |
| Problems with computers | 3 (2 S, 1 P) | 1 | |
| Information not readily available | 3 (1 S, 1 P, 1 M) | 3 | |
| Clarity of request | Error properties | ||
| repetitive, frequent | 5 (3 S, 2 P) | 3 | |
| unlikely to recur | 1 (S) | 1 | |
| outside problem | 1 (S) | 1 | |
| Reporter properties | |||
| Doesn’t apply to my job | 3 (3 S) | 3 | |
| Questions unclear | 2 (2 P) | 2 | |
| Believe someone else will report | 2 (1 P, 1 M) | 2 | |
| Perceived benefit | Reporter properties | ||
| Emotional state | 2 (1 S, 1 P) | 2 | |
| Not required by job | 1 (S) | 1 | |
| No perceived benefit | 1 (S) | 1 | |
| Properties of the error | Error is not serious | 7 (4 S, 2 P, 1 M) | 5 |
| Reporter made the error | 2 (2 P) | 2 |
* Total groups, number of groups in which a category was mentioned by a participant; S, staff group; P, physician group; M, mixed group of physicians and staff.
† Total practices, number of practices in which a category was mentioned by a participant.