Missed Patients on Weekly Research Assistant (RA) Lists
| Dates | Total Appointments | Number Not on RA Lists | Percentage of Appointments Missing from Schedule |
|---|---|---|---|
| 9/01/04 to 4/30/05 (pre-open access) | 1538 | 11 | 0.72 |
| 5/01/05 to 11/17/05 (open access) | 3495 | 132 | 3.8 |
| 11/18/05 to 1/31/06 (intervention) | 1727 | 15 | 0.86 |