Description of Who Was Involved and Where Perceived Mistake Occurred (n = 180)*
| Characteristic | No. (%) |
|---|---|
| Who was consulted about event | |
| Family member/friend | 137 (76) |
| Doctor/clinician | 109 (61) |
| Nurse | 46 (26) |
| Hospital management | 40 (22) |
| Patient representative | 29 (16) |
| Pharmacist | 14 (8) |
| Radiologist | 13 (7) |
| No one | 12 (7) |
| Other | 46 (26) |
| Who was involved in the event | |
| Doctor/clinician | 144 (80) |
| Nurse | 71 (39) |
| Hospital staff | 59 (33) |
| Specialist | 38 (21) |
| Radiology | 27 (15) |
| Laboratory | 22 (12) |
| Office staff | 20 (11) |
| Pharmacy | 11 (6) |
| Other | 18 (10) |
| Where the event occurred | |
| Local hospital | 79 (44) |
| Local doctor’s office | 64 (36) |
| Urban/suburban doctor | 24 (13) |
| Urban/suburban hospital | 26 (14) |
| Pharmacy | 6 (3) |
| Other | 20 (11) |
* Percentages total more than 100% because questionnaire options were not mutually exclusive.