Table 3.

Motivators for Making Error Reports

Reporting factorsCategory from ParticipantsTotal Groups*Total Practices
Burden of effortDedicated report maker2 (2 P)2
‘Cheerleader’ in practice1 (S)1
Clarity of requestSystem problem2 (2 P)2
Anonymity3 (1 S, 2 P)3
Reporter properties
    Emotional state5 (2 S, 3 P)3
Responses to report
    Get feedback3 (3P)3
    Get tangible benefit6 (3 S, 3P)5
Properties of the errorError is serious4 (2 S, 1P)2
Reporter made the error2 (2P)2
  • * Total groups, number of groups in which a category was mentioned by a participant; S, staff group; P, physician group; M, mixed group of physicians and staff.

  • Total practices, number of practices in which a category was mentioned by a participant.