Motivators for Making Error Reports
Reporting factors | Category from Participants | Total Groups* | Total Practices† |
---|---|---|---|
Burden of effort | Dedicated report maker | 2 (2 P) | 2 |
‘Cheerleader’ in practice | 1 (S) | 1 | |
Clarity of request | System problem | 2 (2 P) | 2 |
Anonymity | 3 (1 S, 2 P) | 3 | |
Reporter properties | |||
Emotional state | 5 (2 S, 3 P) | 3 | |
Responses to report | |||
Get feedback | 3 (3P) | 3 | |
Get tangible benefit | 6 (3 S, 3P) | 5 | |
Properties of the error | Error is serious | 4 (2 S, 1P) | 2 |
Reporter made the error | 2 (2P) | 2 |
* Total groups, number of groups in which a category was mentioned by a participant; S, staff group; P, physician group; M, mixed group of physicians and staff.
† Total practices, number of practices in which a category was mentioned by a participant.