Quality of Overall Medical Care Experiences among Patients by Physician Specialty and Patient Sociodemographic Characteristics
| Characteristics | Primary Care Areas | Specialty Care Areas | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Primary Care | Internal Medicine | Family Medicine | Pediatrics | Specialty Care | Obstetrics/Gynecology | Gastroenterology | General Surgery | Dermatology | ||||||||||
| Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | Mean (SD) | n | |
| Sex | ||||||||||||||||||
| Male | 26.47 (5.93) | 63 | 27.38 (4.86) | 30 | 25.79 (6.60) | 27 | 25.01 (7.88) | 6 | 24.44 (4.91) | 127 | 24.58 (5.27) | 38 | 24.28 (4.69) | 48 | 24.50 (4.93) | 41 | ||
| Female | 26.69 (4.97) | 188 | 26.08 (5.63) | 47 | 26.89 (4.35) | 66 | 26.90 (5.09) | 75 | 24.61 (5.91) | 207 | 26.16 (4.93) | 52 | 23.35 (5.25) | 36 | 25.59 (4.58) | 45 | ||
| Age (years) | F = 3.76* | |||||||||||||||||
| <18 | 26.98 (5.00) | 78 | 2 | 26.24 (2.83) | 26.97 (2.03) | 6 | 28.31 (1.37) | 3 | 25.37 (2.35) | 2 | ||||||||
| 18–44 | 25.82 (5.49) | 128 | 25.85 (5.73) | 60 | 25.80 (5.31) | 68 | 24.36 (5.65) | 224 | 23.38 (7.26) | 66 | 26.34 (4.36) | 47 | 22.83 (4.39) | 49 | 25.11 (4.94) | 62 | ||
| 45–64 | 29.22 (4.16) | 29 | 28.97 (4.06) | 16 | 29.51 (4.41) | 13 | 25.09 (4.98) | 85 | 28.19 (1.61) | 4 | 24.25 (5.98) | 38 | 25.15 (4.28) | 25 | 25.65 (3.85) | 18 | ||
| ≥65 | 28.54 (5.94) | 5 | 26.01 (9.88) | 2 | 30.23 (3.34) | 3 | 24.85 (6.91) | 15 | 22.57 (0.49) | 2 | 26.50 (7.22) | 10 | 20.86 (7.53) | 3 | ||||
| Education | F = 3.34* | |||||||||||||||||
| <High school | 27.24 (5.39) | 34 | 27.89 (8.67) | 9 | 28.20 (3.46) | 9 | 26.32 (3.96) | 16 | 25.19 (5.28) | 66 | 24.29 (4.77) | 2 | 23.75 (4.97) | 20 | 23.87 (5.32) | 32 | 25.74 (2.42) | 12 |
| High school | 27.91 (4.01) | 61 | 27.41 (3.37) | 14 | 27.65 (4.03) | 18 | 28.31 (4.37) | 29 | 24.68 (5.07) | 90 | 25.23 (4.57) | 13 | 25.20 (5.22) | 23 | 24.59 (4.31) | 25 | 24.77 (4.37) | 29 |
| Some college | 25.41 (5.70) | 104 | 25.25 (5.74) | 38 | 25.79 (5.12) | 41 | 25.01 (6.68) | 25 | 25.47 (5.44) | 102 | 24.73 (5.38) | 25 | 25.94 (5.49) | 36 | 21.61 (4.03) | 17 | 25.22 (5.42) | 24 |
| ≥College | 26.99 (5.42) | 48 | 27.09 (4.82) | 16 | 26.98 (6.18) | 22 | 26.85 (5.08) | 10 | 25.23 (5.31) | 67 | 23.80 (7.11) | 31 | 27.70 (2.76) | 11 | 25.86 (5.44) | 8 | 25.19 (5.05) | 17 |
| Employment | ||||||||||||||||||
| Full time | 26.50 (5.61) | 125 | 25.74 (6.13) | 29 | 27.41 (5.63) | 46 | 26.09 (5.27) | 50 | 24.55 (5.15) | 164 | 24.97 (5.79) | 24 | 23.62 (5.44) | 46 | 22.73 (4.38) | 45 | 25.01 (4.90) | 49 |
| Part time | 27.37 (4.29) | 21 | 28.30 (4.20) | 7 | 26.92 (3.11) | 10 | 26.87 (7.45) | 4 | 23.03 (5.25) | 39 | 21.65 (7.40) | 9 | 24.15 (5.27) | 15 | 22.53 (3.11) | 6 | 22.90 (4.13) | 9 |
| Unemployed | 27.84 (5.60) | 39 | 26.95 (6.93) | 11 | 25.79 (5.93) | 12 | 29.99 (3.57) | 16 | 25.09 (5.97) | 84 | 23.74 (7.66) | 27 | 25.99 (4.27) | 20 | 25.54 (6.10) | 21 | 25.68 (4.20) | 16 |
| Retired, in school, or other | 25.91 (4.78) | 63 | 26.40 (5.15) | 30 | 25.60 (3.78) | 24 | 25.08 (6.15) | 9 | 25.38 (5.70) | 40 | 23.89 (7.66) | 11 | 25.68 (5.64) | 8 | 25.93 (3.85) | 9 | 26.12 (5.24) | 12 |
| Household income (New Taiwan $) | F = 3.39* | |||||||||||||||||
| <650,000 | 27.01 (4.75) | 46 | 28.14 (5.18) | 7 | 25.42 (4.45) | 23 | 28.80 (4.47) | 16 | 23.13 (5.95) | 74 | 20.05 (7.04) | 25 | 24.51 (7.57) | 13 | 23.81 (2.22) | 17 | 25.63 (3.66) | 19 |
| 650,000–849,000 | 28.01 (5.40) | 52 | 27.74 (5.73) | 24 | 29.12 (3.74) | 18 | 26.64 (7.07) | 10 | 24.43 (5.41) | 90 | 25.38 (5.59) | 13 | 23.38 (5.53) | 20 | 23.53 (5.13) | 31 | 25.84 (5.46) | 26 |
| ≥850,000 | 26.95 (5.64) | 33 | 25.49 (5.51) | 13 | 28.39 (6.39) | 14 | 26.75 (3.58) | 6 | 22.81 (5.85) | 38 | 19.10 (9.58) | 8 | 23.26 (2.35) | 5 | 22.38 (3.52) | 6 | 24.39 (4.60) | 19 |
| Health status | F = 6.59‡ | F = 7.88‡ | F = 4.41† | F = 3.81† | ||||||||||||||
| Excellent | 26.57 (6.02) | 21 | 24.96 (7.95) | 9 | 29.01 (3.38) | 6 | 26.55 (4.53) | 6 | 25.35 (3.89) | 20 | 23.88 (5.68) | 7 | 28.59 (1.22) | 3 | 25.79 (2.54) | 4 | 25.14 (2.17) | 6 |
| Very good | 26.50 (4.96) | 87 | 25.63 (4.68) | 23 | 26.64 (4.99) | 33 | 27.01 (5.20) | 31 | 25.69 (5.59) | 69 | 26.21 (4.74) | 13 | 27.39 (4.02) | 23 | 25.47 (5.82) | 9 | 23.87 (6.85) | 24 |
| Good | 26.62 (5.12) | 70 | 26.93 (5.10) | 25 | 26.43 (5.65) | 26 | 26.49 (4.62) | 19 | 25.99 (4.25) | 94 | 26.46 (4.73) | 26 | 26.27 (3.81) | 19 | 24.43 (5.71) | 13 | 26.06 (3.50) | 36 |
| Fair | 26.52 (5.88) | 76 | 26.35 (6.61) | 22 | 25.87 (5.03) | 27 | 27.31 (6.19) | 27 | 22.75 (5.94) | 144 | 18.85 (8.31) | 33 | 24.87 (4.73) | 35 | 23.02 (4.25) | 57 | 24.79 (4.18) | 19 |
| Poor | 26.85 (4.07) | 3 | 28.46 (4.18) | 2 | 23.62 (3.38) | 1 | 22.88 (9.05) | 11 | 19.85 (8.08) | 8 | 34.83 (1.94) | 2 | 23.24 (3.28) | 1 | ||||
| Physical/mental problems | ||||||||||||||||||
| Yes | 28.23 (5.23) | 26 | 26.05 (1.15) | 3 | 28.22 (6.26) | 16 | 29.19 (3.82) | 7 | 26.79 (3.94) | 33 | 28.53 (3.98) | 6 | 26.61 (2.91) | 13 | 27.74 (4.90) | 8 | 24.17 (4.03) | 6 |
| No | 26.70 (5.24) | 192 | 26.22 (6.08) | 68 | 26.55 (4.81) | 63 | 27.40 (4.60) | 61 | 25.33 (5.01) | 227 | 25.28 (5.36) | 51 | 26.83 (4.55) | 51 | 24.10 (4.82) | 52 | 25.21 (5.02) | 73 |
| Additional private insurance | F = 15.55‡ | F = 8.70† | F = 9.17† | F = 4.91* | ||||||||||||||
| Yes | 28.61 (4.27) | 80 | 28.43 (4.15) | 30 | 28.58 (3.69) | 31 | 28.93 (5.41) | 19 | 26.11 (4.95) | 97 | 28.29 (5.57) | 14 | 28.32 (2.79) | 27 | 24.99 (5.32) | 35 | 23.69 (4.58) | 21 |
| No | 25.33 (5.97) | 75 | 23.45 (7.74) | 20 | 25.26 (4.45) | 24 | 26.61 (5.55) | 31 | 25.07 (3.99) | 129 | 25.91 (3.33) | 30 | 25.92 (4.92) | 28 | 23.65 (4.18) | 36 | 25.13 (3.15) | 35 |
Mean (SD) statistics are for the overall quality of primary care experiences. Analysis of variance compares differences across categories of patient characteristics.
* P < .05.
† P < .01.
‡ P < .001.