Inquiry | Physician Language |
---|---|
Yes-no | “I've given you a lot of information. Do you understand?” |
Tell back-collaborative | “I imagine you're really worried about this clot. I've given you a lot of information. It would be helpful to me to hear your understanding about your clot and its treatment.” |
Tell back-directive | “It's really important that you do this exactly the way I explained. What do you understand?” |