Description of Calls Not Forwarded Group
| Group | Clinical Calls Not Forwarded (n = 119) |
|---|---|
| Age (mean) | 36 |
| Gender | |
| Male | 29% |
| Female | 71% |
| Office Visits | |
| Within 1 week | 44% |
| Within 2 weeks | 7% |
| Total | 51% |
| Emergency Department (ED) Visit within 2 weeks | |
| Any reason* | 15% |
| Related reason† | 4% |
| Hospitalized within 2 weeks | |
| Any reason* | 15% |
| Related reason† | 2% |
| Harm | |
| Clinical harm | 2% |
| At risk for future harm | 1% |
| Pain and/or discomfort | 26% |
| Interventions required | 8% |
| Emergency transport | 1 patient |
| ED visit | 5 patients |
| Office visit | 2 patients |
| Medication change | 1 patient |
| Other | 2 patients |
* Patient visit to ED or hospital admission was for any reason.
† Patient visit to ED or hospital was related to the reason for the after-hours call.