Step 4: Notification of Patients
| Site* | Percentage of Patients Reporting Less Than 8 Hours for Total Refill Time† | Patient Satisfaction‡ | Mean Practice Satisfaction Level |
|---|---|---|---|
| Clinic D§ | 88 | 3.9 | 5.0 |
| Clinic B | 70 | 3.9 | 3.3 |
| Clinic A§ | 76 | 3.6 | 4.0 |
| Clinic C | 61 | 3.6 | 3.0 |
| Clinic E | 31 | 3.0 | 3.3 |
* Table is ordered high to low based on patient satisfaction.
† χ2=17.6, df = 4, P < .01.
‡ Nonsignificant: F4,124 = 2.2, P = .07.
§ Self-reported practice satisfaction rates of 4.0 or higher.