Top Reasons for Callback by Drug Class
| Reason for Callback (no. of calls) | Most Common Drugs | Percentage of Calls (n drug/n reason) |
|---|---|---|
| Prior authorization (209) | Ulcer drugs | 43.5 |
| Analgesics, narcotics | 6.2 | |
| Antiasthmatic | 5.7 | |
| Formulary (146) | Ulcer drugs | 37.8 |
| Analgesics, narcotics | 5.4 | |
| Antirheumatic | 5.4 | |
| Dosage (117) | Antidepressants | 13.7 |
| Thyroid | 9.4 | |
| Analgesics, narcotics | 8.5 | |
| Other (93) | Antiasthmatic | 10.6 |
| Analgesics, narcotics | 8.5 | |
| Ulcer drugs | 7.4 | |
| Refills (62) | Analgesics, narcotics | 14.5 |
| Thyroid | 9.7 | |
| Ulcer drugs | 8.1 | |
| Sig* (53) | Ulcer drugs | 13.0 |
| Antidiabetic | 9.3 | |
| Thyroid | 7.4 | |
| Amount (32) | Thyroid | 12.5 |
| Analgesics, narcotics | 9.4 | |
| Antidiabetic | 9.4 | |
| Type (14) | Dermatological | 17.6 |
| Antidepressants | 11.8 | |
| Systemic and topical nasal products | 11.8 | |
| Illegible (10) | Ulcer drugs | 18.2 |
| Penicillins | 18.2 | |
| Antihypertensive | 9.1 |
* Sig, directions.