Step 3: Decision-Making
| Site* | Decision-Maker | Written Protocol | EMR† | Error Rate (%)‡ | Mean Cost for Refill Decision | Mean Practice Satisfaction Level |
|---|---|---|---|---|---|---|
| Clinic A§ | MA | No | No | 0 | $0.10 | 4.7 |
| Clinic C | MD | No | No | 0 | $0.21 | 2.5 |
| Clinic D§ | MD | No | No | 0 | $0.82 | 5.0 |
| Clinic B | LPN | Yes | Yes | 4 | $0.11 | 3.7 |
| Clinic E§ | MA | Yes | Yes | 10 | $0.36 | 4.0 |
* Table is ordered low to high based on error rate.
† EMR, electronic medical record; MA, medical assistant; LPN, licensed practical nurse.
‡ χ2 = 19.6, df = 4, P = .001.
§ Self-reported practice satisfaction rates of 4.0 or higher.