Table 4.

Change in CPCQ Measure

PracticeBaselineFollow-upChangeCPCQ Items That Showed Most Change in ICs
Intervention Clinic 1112+11
  • Providing information and skills-training

  • Using rapid cycling, piloting, pre-testing or other vehicles for reducing the risk of negative results from introducing organization-wide change in care

  • Deliberately designing care improvements to make the care process more beneficial to the patient

  • Customizing the implementation of diabetes disease prevention care changes to the practice

Intervention Clinic 21422*+8
Total average intervention7.517+9.5
Control Clinic 11721+4
Control Clinic 21621+5
Total average control16.521+4.5
  • *Left missing (computed as 0 = neutral) on two questions that were previously completed as +2. Were these +2 responses carried forward, the follow-up score for this clinic would be 26.

  • Abbreviations: CPCQ, change process capability questionnaire; IC, intervention clinics.