Table 2.

Results of the Self-Assessment Survey Completed by Coaches After Their Coaching Session to Assess Fidelity to the Planned R2C2-Informed Coaching Approach

Questionn = 24
How long did the conversation last (approx.)? Mean (range)37 minutes (20 to 60)
Was a follow-up call scheduled? Yes N (%)5 (21%)
How much do you agree or disagree with each of the following statements. Strongly agree/agree N (%)
 The physician I coached thought the feedback was valuable.22 (93%)
 The physician demonstrated understanding and cooperativeness.24 (100%)
 The physician demonstrated self-reflection, self-awareness, and insight.24 (100%)
 The physician was able to develop a change plan.24 (100%)
 The physician demonstrates thecommitment to making thechange.23 (96%)
Did you apply part or the entire R2C2 model over the course of your conversation? Yes N (%)18 (75%)
Which of the following R2C2 stages did you use over the course of your conversation? N (%) of respondents
 Build rapport and relationship20 (83%)
 Explore reactions to and perceptions of the data/report22 (92%)
 Explore physician understanding of the content of the data/report22 (92%)
 Coach for performance change22 (92%)
 None1 (4%)
Which of the following R2C2 stages would you like to improve on for your next conversation? N (%) of respondents
 Build rapport and relationship4 (17%)
 Explore reactions to and perceptions of the data/report7 (29%)
 Explore physician understanding of the content of the data/report10 (42%)
 Coach for performance change20 (83%)
 None2 (8%)
  • Abbreviation: R2C2, Report, React, Recommend, and Commit.