Interventions to increase provider delivery of screening services
- Surveyed “exemplar” providers in our health system to identify their best practices - Academic detailing of all clinic providers - Providers dedicating time each week to panel management - Each provider audited monthly and received a statement about their individual CRC screening rates - Overall clinic CRC screening rates were posted and updated monthly on a white board inside the staff clinic entrance
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Interventions to increase community demand
- Follow up phone call and letter to each patient at 1- and 2-months post MT-sDNA order - Staff and clinicians wore CRC awareness ribbons - CRC informational posters and brochures (small media) were originally planned for clinic waiting areas but removed due to COVID-19 infectious disease control measures
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Interventions to increase community access
- Prioritization of use of mailed MT-sDNA tests rather than colonoscopy/ sigmoidoscopy - Phone call from provider to overdue patients recommending CRC screening and offering MT-sDNA screening - One staff designated for patient follow up and navigation on all MT-sDNA orders
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