Table 4.

Lung Cancer Screening Workflow Process Improvement Suggestions

Lung Cancer Screening ComponentLung Cancer Screening BarriersWorkflow Process Improvement Facilitators
Patient IdentificationLack of adequate workflow systems & Patient non-adherenceDocument tobacco use in the patient’s EHR; Use the EHR as an LCS patient identification tool via a checklist with the United States Preventive Services Taskforce guidelines; Use of a “huddle” sheet fastened to the exam room door to remind PCPs about preventive services with another staff member who could assure it gets completed
ReferralLack of adequate workflow systemsChampions to help establish processes like thorough communication pathways between PCP referring clinic and radiology facility performing the low-dose CT scan via electronic health records, a shared online database, or scheduled phone calls
ScreeningLack of adequate workflow systemsUse the EHR or a database to track low-dose CT screening orders and missed low-dose CT scan appointments
ResultLack of adequate workflow systemsRely on flags in the EHR to follow-up with patients regarding their scan results; use of the “huddle” sheet to remind the PCP to discuss results
Patient Follow-up Post ScreenLack of adequate workflow systems (Lack of support from clinic leadership)Use the EHR or other database to track and monitor patients with abnormal screen results, ideally a database that has alerts and reminders embedded to create reports; Designate clinic staff to track and monitor patients post LCS
Patient NavigationTransportation, cost, radiation exposureDesignate a patient navigator who is a member of the clinic staff to track and monitor all LCS patients from referral to post-screening follow-up, and can assist with patient needs; Use of mobile CT scanners, SDM interactions conducted via telehealth, increasing awareness of federal cancer centers, and round-trip transportation vouchers
Shared Decision-Making ToolsHealth literacy & Impractical decision aidsUse shared decision-making tools, such as toolkits, decision aids, or information sheets, and web-based resources or apps
  • Abbreviations: EHR, electronic health record; LCS, lung cancer screening; low-dose CT, low-dose computed tomography.

  • Note: Italicized portions indicate suggestions from the literature. Non-italicized portions indicate suggestions from our respondents.