Table 1.

Participant Engagement and Timeline

Evaluation Engagement
Health Center / RolePre-Implementation InterviewPost-Implementation InterviewObservationGroup DiscussionSurvey
CHC 1Feb 2021Jan-Feb 2022Feb 2021–June 2022March 2022Feb 2021
Associate Medical Directorx   
Outreach Coordinatorxxxx
CEOx
Nurse Managerx
CIO / EHR Support Analystxx
Medical Assistantx
Patient Navigatorxxx
Nurse Practitionerx
Front Office Leadx
Health Center Managerxx
CHC 2Feb 2021Dec 2021Feb 2021–June 2022March 2022Nov 2021
VP of QIx
Case Manager 1x
Health Resources Managerxxx
QI Managerxx
Case Manager 2x
Case Manager 3x
Referral Specialistx
CHC 3July 2021Dec 2021–Jan 2022Feb 2021–June 2022March 2022Nov 2021
Community Support Directorxxxx
Clinical Integration Directorx
CHW 1xxxxx
CHW 2xxx
CHW 3x
CHW 4x
CHW 5x
CHW 6x
CHW 7x
CHC 4July-Aug 2021Dec 2021–Jan 2022Feb 2021–June 2022March 2022Nov 2021
CEO x 
CMO x 
Patient Navigator x  x
Site Supervisor x  
Medical Assistant 1 x  
Medical Assistant 2x
QI Director  
Nursing Supervisorx
  • Abbreviations: CHC, Community health center; CEO, Chief executive officer; CIO, Chief information officer; EHR, Electronic health record; CMO, Chief medical officer; QI, Quality improvement; CHW, Community health workers.