Table 2.

Mean Unadjusted VA Use by Pandemic Phase in High-Risk VA Patients with Diabetes, FY2019-2021, n = 188,569

Use TypeMean per Patient per Quarter (SD)
PrepandemicEarly PandemicMidpandemic
In-person primary care visits1.48 (2.09)0.66 (1.77)1.27 (1.99)
Virtual primary care visits1.34 (2.03)2.05 (2.72)1.58 (2.30)
Adherence to diabetes medications*0.82 (0.25)0.81 (0.27)0.82 (0.26)
Emergency department visits0.22 (0.42)0.16 (0.36)0.17 (0.38)
All-cause medical/surgical hospitalizations0.10 (0.37)0.07 (0.33)0.08 (0.35)
Hospitalizations for ambulatory care sensitive conditions0.022 (0.15)0.015 (0.12)0.017 (0.13)
Hospitalizations for diabetes complications0.010 (0.10)0.007 (0.08)0.007 (0.09)
  • * Measured by the proportion of days covered.

  • Abbreviations: VA, Veterans Affairs; SD, standard deviation.