Study Findings by Telemedicine Approach
| Telepsychiatry Collaborative Care | Telepsychiatry/Telepsychology Enhanced Referral | |
|---|---|---|
| Access to mental health care | ||
| Provided access to specialty mental health care | X | X |
| Facilitated patient comfort by providing care in familiar primary care setting | X | X |
| Care quality and patient satisfaction | ||
| Patients reported high-quality treatment | X | X |
| Patients experienced overall satisfaction and improvements | X | X |
| Alignment with patient readiness and suitability | ||
| Better for patients with social anxiety, difficulty trusting and opening up to new people | X | – |
| Better for patients that needed local support and/or help addressing social needs | X | – |
| Better for patients ready for and in need of specific treatment modalities like CBT or CPT | – | X |
| Better for the most complex patients, patients whose needs were not met in primary care | – | X |
| Clinician involvement and responsibility | ||
| Required greater clinician involvement in care | X | – |
| Reduced clinician workload and responsibility | – | X |
| Facilitated patient care continuity | X | – |
| Easier for clinicians to maintain awareness about patient care and needs | X | – |
| Clinician skill development | ||
| Facilitated clinician skill development (eg, accurate mental health diagnoses and medication management) | X | – |
Abbreviations: CBT, cognitive behavioral therapy; CPT, cognitive processing therapy.