Table 1.

Patient Characteristics by Online Portal Access Status

CharacteristicsWith Account n (%)Without Account n (%)Chi-square Statistics
Total population74,147 (72.5)28,195 (27.5)
Practice-Level
Residency Clinic17,256 (23.3)7,970 (28.3)274.4**
Clinic Location505.0**
 Urban44,856 (60.5)15,225 (54.0)
 Suburban13,766 (18.6)5,290 (18.8)
 Rural15,525 (20.9)7,680 (27.2)
PCP-Level
Faculty68,980 (93.0)24,959 (88.5)551.0**
Years of Practice
 < 55,482 (7.4)3,313 (11.8)1045.7**
 5-1426,152 (35.3)7,757 (27.5)
 15-2422,856 (30.8)8,173 (29.0)
 25+19,657 (26.5)8,952 (31.8)
Patient-Level
 Female43,739 (59.0)12,823 (45.5)1508.1**
Age Group1528.0**
 18-3925,377 (34.2)8,262 (29.3)
 40-6419,758 (26.6)8,082 (28.7)
 65+5,743 (7.7)4,325 (15.3)
Race1400.9**
 White68,209 (92.0)23,981 (85.1)
 Black2,128 (2.9)2,085 (7.4)
 Asian1,899 (2.6)836 (3.0)
 Hispanic2,119 (2.9)2,275 (8.1)1358.4**
 Other1,911 (2.6)1,293 (4.6)
Payer Category5285.8**
 Commercial62,372 (84.1)17,964 (63.7)
 Medicaid3,564 (4.8)3,601 (12.8)
 Medicare7,501 (10.1)5,648 (20.0)
 Uninsured710 (1.0)982 (3.5)
 Comorbidity58,653 (79.1)21,964 (77.9)17.7**
Prescriptions444.3**
 0-1022,246 (30.0)10,356 (36.7)
 11-2014,644 (19.7)5,038 (17.9)
 21-309,744 (13.1)3,096 (11.0)
 31+27,513 (37.1)9,705 (34.4)
Lab Tests1788.2**
 0-1019,843 (26.8)11,326 (40.2)
 11-2016,571 (22.3)5,681 (20.1)
 21-3011,586 (15.6)3,430 (12.2)
 31+26,147 (35.3)7,758 (27.5)
  • *p < 0.05; **p < 0.01.