Table 3.

Secondary Analyses (Means of Responses Provided by Demographic Group)

How willing would you be using the TeleCARE platform to be seen by other physicians at University of Southern California Family Medicine? (1 = completely willing…5 = not at all willing)
Income<$75000 (n = 459)>=$75000 (n = 274)P value
1.8611.588< 0.001
Telehealth useExisting user (n = 365)New user (n = 427)P value
1.8251.595< 0.001
In the future, how willing are you to use a TeleCARE video visit again?
(1 = completely willing…5 = not at all willing)
Telehealth useExisting user (n = 365)New user (n = 427)P value
1.4851.3650.0303
How confident are you that this TeleCARE video visit has protected your privacy as a patient?
(1 = not at all confident…5 = completely confident)
EducationNo college education (n = 92)Some college education (n = 705)P value
4.5544.3560.0415
Income<$75000 (n = 459)>=$75000 (n = 274)P value
4.2964.4580.0139
Age<65 (n = 626)65+ (n = 162)P value
4.3434.5310.0151
Overall, how satisfied are you with your telehealth visit?
(1 = very satisfied…5 = very dissatisfied)
Age<65 (n = 626)65+ (n = 162)P value
1.5971.3890.0123
Compared to an office visit, how long did it take for you to coordinate and participate in your TeleCARE video visit?
(1 = much shorter than an office visit…5 = much longer than an office visit)
Age<65 (n = 626)65+ (n = 162)P value
1.8232.204< 0.001