Table 2.

Index Visits and Short-Interval Follow-Up Rates by Visit Type in Prepandemic and Pandemic Period

Prepandemic PeriodPandemic Period
Total Visits (n = 49,246)Index Visits (n = 30,715)Short-Interval Follow-Up Visits*Total Visits (n = 39,881)Index Visits (n = 26,291)Short-Interval Follow-Up Visits†
In person48,76330,446 (99.1%)6,661 (21.9%)27,36218,983 (72.2%)3,191 (16.8%)
Telehealth483269 (0.9%)39 (14.5%)12,5197,308 (27.8%)1,669 (22.8%)
Video81 (12.5%)5,8101,319 (22.7%)
Telephone26138 (14.5%)1,498350 (23.4%)

  • ↵* Rate of short-interval follow-up by visit type in prepandemic period P value 0.004.

  • ↵† Rate of short-interval follow-up by visit type in pandemic period P value < 0.001.