Index Visits and Short-Interval Follow-Up Rates by Visit Type in Prepandemic and Pandemic Period
Prepandemic Period | Pandemic Period | |||||
---|---|---|---|---|---|---|
Total Visits (n = 49,246) | Index Visits (n = 30,715) | Short-Interval Follow-Up Visits* | Total Visits (n = 39,881) | Index Visits (n = 26,291) | Short-Interval Follow-Up Visits† | |
In person | 48,763 | 30,446 (99.1%) | 6,661 (21.9%) | 27,362 | 18,983 (72.2%) | 3,191 (16.8%) |
Telehealth | 483 | 269 (0.9%) | 39 (14.5%) | 12,519 | 7,308 (27.8%) | 1,669 (22.8%) |
Video | 8 | 1 (12.5%) | 5,810 | 1,319 (22.7%) | ||
Telephone | 261 | 38 (14.5%) | 1,498 | 350 (23.4%) |