Table 3.

Multivariate Logistic Regression Models of Associations between Patient Characteristics and Use of Patient Portals Functionalities in the 2017–2018 Health Information National Trends Survey 5, Cycles 1 and 2, US

View Results, aOR (95% CI)Message Healthcare Provider, aOR (95% CI)Make Appointment, aOR (95% CI)Refill Medication, aOR (95% CI)Complete Forms, aOR (95% CI)
Gender (ref: men)
 Women1.1 (0.6-2.0)0.9 (0.7-1.2)0.8 (0.5-1.2)0.9 (0.7-1.2)1.0 (0.8-1.4)
Age (ref: 18 to 39 years)
 40 to 59 years1.3 (0.7-2.3)0.8 (0.5-1.1)0.9 (0.5-1.5)1.1 (0.7-1.7)1.0 (0.7-1.6)
 ≥60 years0.7 (0.4-1.4)0.7 (0.5-0.9)0.8 (0.4-1.3)1.7 (1.1-2.5)0.8 (0.5-1.0)
Race/ethnicity (ref: White)
 Latino0.5 (0.3-1.0)0.8 (0.5-1.2)1.0 (0.5-2.1)0.9 (0.7-1.4)0.9 (0.6-1.5)
 Black0.8 (0.4-1.8)1.0 (0.7-1.6)1.6 (0.8-3.0)1.0 (0.7-1.7)0.7 (0.4-1.0)
 Other*0.8 (0.3-1.9)0.7 (0.4-1.3)1.5 (0.8-2.5)1.2 (0.7-1.9)0.7 (0.4-1.0)
Education (ref: college/post grad)
 <High school1.7 (0.4-6.5)1.0 (0.3-2.9)0.2 (0.04-1.0)1.7 (0.6-5.0)0.3 (0.1-0.9)
 High school grad0.9 (0.3-2.7)1.0 (0.7-1.5)1.1 (0.6-2.1)0.9 (0.7-1.4)0.6 (0.4-0.8)
 Vocational, some college1.1 (0.6-2.1)1.0 (0.8-1.4)0.9 (0.6-1.4)1.0 (0.7-1.4)0.7 (0.5-0.9)
Marital status (ref: married, living as married)
 Single0.8 (0.4-1.7)1.3 (0.9-2.0)1.4 (0.8-2.5)1.3 (0.9-1.9)1.3 (0.9-1.9)
 Separated, widowed0.9 (0.4-1.8)0.9 (0.6-1.3)0.9 (0.6-1.6)0.9 (0.7-1.3)0.9 (0.7-1.3)
Speak English (ref: very well)
 Well, not well, not at all0.8 (0.3-1.8)0.8 (0.4-1.3)1.4 (0.6-3.3)0.5 (0.3-0.9)0.7 (0.3-1.3)
Health insurance (ref: yes)
 No0.6 (0.1-5.7)0.9 (0.4-2.5)0.9 (0.2-4.5)0.6 (0.2-1.9)0.6 (0.1-2.2)
Regular provider (ref: yes)
 No0.8 (0.4-1.6)0.7 (0.5-0.9)1.0 (0.6-1.9)0.8 (0.5-1.2)0.8 (0.6-1.1)
General health (ref: excellent/good)
 Fair/poor1.1 (0.5-2.7)1.3 (0.8-1.9)1.1 (0.7-1.9)1.6 (1.1-2.3)1.4 (0.9-2.1)
Census region (ref: Northeast)
 Midwest0.7 (0.3-1.7)1.0 (0.7-1.6)0.9 (0.5-1.8)0.7 (0.5-1.1)1.2 (0.7-2.1)
 South1.2 (0.6-2.3)1.0 (0.8-1.5)1.5 (0.8-2.9)0.9 (0.7-1.4)1.8 (1.2-2.7)
 West2.8 (1.3-6.3)2.5 (1.7-3.9)3.5 (1.8-6.8)1.5 (0.9-2.2)1.6 (1.0-2.5)
Rural/urban designation (ref: metro)
 Urban1.0 (0.4-2.6)0.9 (0.6-1.7)1.3 (0.7-2.5)1.0 (0.7-1.6)0.7 (0.4-1.2)
 Rural1.9 (0.1-54.8)0.8 (0.3-2.6)2.4 (0.5-12.4)1.8 (0.5-6.4)1.4 (0.4-4.6)
Monitor healthMake decisionsAdd informationDownload informationRequest correction
aOR (95% CI)aOR (95% CI)aOR (95% CI)aOR (95% CI)aOR (95% CI)
Gender (ref: men)
 Women0.7 (0.5-1.1)0.8 (0.6-1.2)1.0 (0.8-1.4)0.8 (0.5-1.1)1.4 (0.8-2.3)
Age (ref: 18 to 39 years)
 40 to 59 years0.9 (0.6-1.7)0.7 (0.5-1.0)1.1 (0.8-1.7)0.8 (0.5-1.0)0.8 (0.4-1.6)
 ≥60 years0.7 (0.4-1.2)0.5 (0.3-0.8)0.9 (0.6-1.4)0.6 (0.4-0.9)0.7 (0.3-1.7)
Race/ethnicity (ref: White)
 Latino0.9 (0.4-2.1)1.0 (0.6-1.8)1.0 (0.7-1.8)1.0 (0.7-1.7)1.2 (0.6-2.6)
 Black1.6 (0.8-3.2)1.7 (1.0-2.9)1.0 (0.7-1.8)1.1 (0.7-1.9)1.6 (0.8-3.0)
 Other*1.2 (0.6-2.4)1.0 (0.6-1.9)0.7 (0.4-1.4)0.9 (0.6-1.7)0.9 (0.4-2.1)
Education (ref: college/post grad)
 <High school0.7 (0.1-4.4)0.4 (0.2-0.9)0.5 (0.2-1.2)0.3 (0.1-0.8)1.2 (0.3-4.6)
 High school grad0.9 (0.4-1.7)0.9 (0.5-1.5)0.9 (0.6-1.5)0.5 (0.2-1.0)0.6 (0.3-1.5)
 Vocational, some college0.8 (0.5-1.2)0.8 (0.6-1.2)0.8 (0.6-1.2)0.9 (0.6-1.3)0.9 (0.6-1.6)
Marital status (ref: married, living as married)
 Single0.9 (0.5-1.8)0.9 (0.6-1.4)1.5 (0.9-2.2)0.9 (0.5-1.6)1.2 (0.6-2.4)
 Separated, widowed0.7 (0.4-1.3)0.8 (0.5-1.2)0.9 (0.7-1.3)1.3 (0.8-1.9)1.6 (0.8-3.2)
Speak English (ref: very well)
 Well, not well, not at all1.2 (0.4-3.5)1.1 (0.6-2.2)0.9 (0.4-1.7)1.6 (0.8-3.2)2.2 (0.9-5.2)
Health insurance (ref: yes)
 No0.5 (0.05-4.3)1.1 (0.3-4.6)0.8 (0.2-4.0)0.7 (0.2-3.0)0.7 (0.02-22.2)
Regular provider (ref: yes)
 No0.6 (0.4-1.2)0.7 (0.5-1.1)0.7 (0.5-1.0)1.0 (0.7-1.5)0.9 (0.5-1.7)
General health (ref: excellent/good)
 Fair/poor0.9 (0.5-1.7)1.5 (0.8-2.7)1.3 (0.9-2.0)1.2 (0.7-2.1)1.7 (0.9-3.2)
Census region (ref: Northeast)
 Midwest1.9 (0.9-3.5)1.0 (0.6-1.9)1.6 (0.9-2.6)0.9 (0.5-1.9)1.3 (0.6-3.0)
 South1.5 (0.9-2.6)0.9 (0.6-1.5)1.8 (1.0-3.1)1.3 (0.8-2.1)1.3 (0.7-2.7)
 West1.8 (0.9-3.4)1.5 (0.9-2.5)2.4 (1.4-4.2)1.1 (0.7-1.9)1.9 (0.9-3.9)
Rural/ Urban designation (ref: metro)
 Urban1.6 (0.9-3.0)0.9 (0.5-1.7)1.1 (0.7-2.0)1.7 (0.9-2.8)1.1 (0.4-2.8)
 Rural2.0 (0.3-10.9)1.2 (0.2-7.7)2.2 (0.6-8.7)3.9 (1.2-12.8)3.0 (0.1-70.1)
  • aOR, adjusted odds ratio; CI, confidence interval.

  • n = 2,151 reflects those who accessed their own medical records one or more times in the past 12 months.

  • * Asians, Pacific Islanders, and multiple races.

  • Question was omitted in 2018 H5C2, so n = 1033 (those who accessed their own medical records one or more times in the past 12 months based on H5C1 only).

  • Bolded cells are statistically meaningful.

  • Logistic regression analysis modeled the probability of 1 (e.g., patient viewed results, patient messaged healthcare provider).