Outcome Changes over Time (n = 186)
| Parameter | Pre-Course | Two-Month Follow-up | P value |
|---|---|---|---|
| Burnout | |||
| Emotional exhaustion | |||
| n (% high) | 71 (38%) | 80 (43%) | |
| Depersonalization | |||
| n (% high) | 57 (31%) | 56 (30%) | |
| At least 1 burnout symptom | 96 (52%) | 90 (48%) | >0.05 |
| Job satisfaction | >0.05 | ||
| Never | 0 (0%) | 1 (1%) | |
| Rarely | 2 (1%) | 3 (2%) | |
| Occasionally | 5 (3%) | 8 (4%) | |
| Sometimes | 28 (15%) | 25 (13%) | |
| Frequently | 36 (19%) | 37 (20%) | |
| Usually | 86 (46%) | 83 (45%) | |
| Always | 28 (15%) | 27 (15%) | |
| Satisfaction with PCMH | <0.01 | ||
| Never | 6 (3%) | 4 (2%) | |
| Rarely | 10 (5%) | 11 (6%) | |
| Occasionally | 11 (6%) | 12 (7%) | |
| Sometimes | 66 (36%) | 38 (20%) | |
| Frequently | 24 (13%) | 32 (17%) | |
| Usually | 43 (23%) | 51 (27%) | |
| Always | 24 (13%) | 37 (20%) | |
| Self-efficacy | |||
| Mean (SD) | 2.8 (0.7) | 3.2 (0.6) | <0.01 |
PCMH, patient-centered medical home; SD, standard deviation.