Medical Assistant Turnover Cost Calculations
| Cost Category | Calculation |
|---|---|
| Overtime | Costs (hours worked × average overtime hourly MA salary) – savings (hours not paying an MA to work × average hourly MA salary and benefits) |
| Training | Hours in training × average hourly MA salary and benefits |
| Manager time: for each manager | Estimate of percent of annual time in MA turnover-related tasks × value of annual salary and benefits |
MA, medical assistant.