Table 1.

Patient Characteristics by Whether a Request was Denied for Visits with a Patient Request (n = 867 Visits)

All Visits with One or More RequestsPatients Who Did Not Report a DenialPatients Who Reported One or More DenialsP-Value
n867685182
Age, mean (SD)46.4 (15.8)46.7 (16.0)45.2 (14.8).25
Male gender267 (30.8%)215 (31.4%)52 (28.6%).46
Race/ethnicity
    White399 (46.0%)312 (45.5%)87 (47.8%).74
    Hispanic208 (24.0%)164 (23.9%)44 (24.2%)
    Black104 (12.0%)86 (12.6%)18 (9.9%)
    Asian53 (6.1%)39 (5.7%)14 (7.7%)
    Other/multiple races75 (8.7%)60 (8.9%)15 (8.2%)
    Decline to state28 (3.2%)24 (3.5%)4 (2.2%)
Education level
    HS/GED or less170 (19.6%)134 (19.6%)36 (19.7%).33
    Some college315 (36.3%)249 (36.4%)66 (36.3%)
    College grad184 (21.2%)137 (20.0%)47 (25.8%)
    >College198 (22.8%)165 (24.1%)33 (18.1%)
Marital status
    Married or domestic partnership361 (41.6%)287 (41.9%)74 (40.7%).40
    Divorced125 (14.4%)98 (14.3%)27 (14.8%)
    Unmarried couple86 (9.9%)75 (10.9%)11 (6.0%)
    Never married207 (23.9%)158 (23.1%)49 (26.9%)
    Separated30 (3.5%)22 (3.2%)8 (4.4%)
    Widowed58 (6.7%)45 (6.6%)13 (7.7%)
Saw usual physician (self-reported)442 (51.0%)365 (53.3%)77 (42.3%).008
Patient saw faculty physician211 (24.3%)176 (25.7%)35 (19.2%).07
Self-reported physical health good or better663 (76.5%)534 (78.0%)129 (70.9%).04
Mental Health index, mean (SD)72.5 (19.0)73.2 (18.9)69.9 (56.0, 84.0).04
Symptom burden
    Low240 (27.7%)203 (29.6%)37 (20.3%)<.001
    Mid222 (25.6%)192 (28.0%)30 (16.5%)
    High405 (46.7%)290 (42.3%)115 (63.2%)
Medical skepticism, mean (SD)3.0 (0.66)3.0 (0.65)3.1 (0.70).06
Life satisfaction, mean (SD)25.1 (6.50)25.1 (6.5)25.1 (6.3).99
  • SD, standard deviations; HS/GED, High School/General Educational Development.

  • Saw usual doctor: patient answered on survey that they saw the usual doctor they see for medical care (patient self-report of usual doctor).

  • Mental Health index: higher is better self-reported mental health (range, 4 to 100).

  • Symptom burden: higher is great symptom burden.

  • Medical skepticism: higher value is more skeptical (range, 1 to 5).

  • Life satisfaction: higher value is more satisfied (range, 5 to 35).