Table 3.

Predictors of Patient Satisfaction Among Patients who Had at Least one Request Denied During the Visit (n = 182)

Adjusted Change in Percentile Rank in Visit Satisfaction (95% CI)P-Value
Age (per year)0.2 (−0.1, 0.6).14
Male gender (female = reference)2.1 (−6.8, 10.9).65
Race/ethnicity
    Whitereference
    Hispanic0.1 (−9.8, 10.0).98
    Black−0.6 (−14.4, 13.1).93
    Asian5.2 (−9.8, 20.3).50
    Other/multiple races3.1 (−11.3, 17.5).67
    Decline to state−19.1 (−46.4, −8.1).17
Education level
    HS/GED or lessreference
    Some college−1.5 (−12.4, 9.3).78
    College grad−9.7 (−21.8, 2.5).12
    >College−15.4 (−29.2, −1.7).028
Marital status
    Married or partnership (reference)reference
    Divorced8.6 (−20.3, 3.2).16
    Member of unmarried couple−16.8 (−36.1, 2.5).09
    Never married0.6 (−12.7, 13.8).93
    Separated−15.6 (−37.0, 5.9).16
    Widowed−8.0 (−26.4, 10.4).40
Saw usual physician (self-reported)12.4 (3.5, 21.2).006
Patient saw faculty physician11.7 (0.7, 22.7).036
Self-reported physical health good or better3.8 (−6.5, 14.1).45
Mental Health index (per point increase)0.1 (−0.1, 0.3).43
Symptom burden
    Low (reference)reference
    Mid−1.8 (−14.4, 10.9).78
    High1.4 (−9.5, 12.4).80
Medical skepticism (per point increase)−6.9 (−12.7, −1.1).02
Life satisfaction (per point increase)1.0 (0.2, 1.8).03

  • CI, confidence interval; HS/GED, High School/General Educational Development.

  • Saw usual doctor: patient answered on survey that they saw the usual doctor they see for medical care (patient self-report of usual doctor).

  • Mental Health index: higher is better self-reported mental health (range, 4 to 100).

  • Symptom Burden: higher is great symptom burden.

  • Medical Skepticism: higher value is more skeptical (range, 1 to 5).

  • Life Satisfaction: higher value is more satisfied (range, 5 to 35).