Aspects of Ambulatory Antimicrobial Stewardship Interventions as Applied to Components of the Ambulatory Work System, SEIPS 2.013*
Tools / Technology Components | Person(s) Components | Organizational Components | Task Components | Physical Environment Components | External Environment Components |
---|---|---|---|---|---|
• EHR-based CDSS20,38,41 to 42,50,54,67,70,72 | • Commitment to use and agreement with CDSS20 | • CDSS alters practice workflow20 | • Improves efficiency20 | • Computer location20,33 | • External clinician guidelines20,26,30,37,39–41,54–55,65–67,76 |
• Hyperlink to patient education20,54,66 | • Technically savvy staff20 | • Role of person initiating task is different in different clinics (ie, triage nurse, medical assistant, and clinician)20,69 | • Ordering an antibiotic in EHR21 | • Brochures and posters in exam rooms and waiting rooms24,31,38,43,46,59–60,66 | • New guidelines written57 |
• Hyperlink to and accessibility of guidelines39,40,54,66 | • Comfort with prior ARI templates20 | • Computerized patient flow manager designed by clinics33 | • Protocols support decision making73 | • Regional clinician newsletter61,72 | |
• EHR-based audit and feedback20 | • Providers signed letter/poster soliciting support27,31,56,58,59 | • Patients see physicians with different practices66,72,73 | • Amoxicillin as placebo if physician did not think they need antibiotics76 | • Insurance policies regarding cost-sharing25,66 | |
• EHR-based antibiotic prescribing agreement49 | • Prescribing feedback22,23,37,3–41,44,46,51,54,57,60,62–63,67 | • Previsit triage and education by nurses may prevent visits72 | • Limited time during patient visits, antibiotics to save time66,72,73,77 | • Meetings with community leaders38 | |
• Template for ARI clinic visits41 | • Intensive intervention for highest prescribers58 | • Large health systems enable system-level alerts66 | • Competing demands72 | • Mass media campaign38,56,61,72,74 | |
• EHR-based accountable justifications and suggested alternatives (pop-up of alternatives and educational material)21,44 | • Clinician instruction on evidence-based medicine30,72 | • Need for hospital lab35,69 | • Restricted susceptibility testing70 | • Education at pharmacies, health fairs, child care centers, and offices38,47,48,75 | |
• Limited printing capabilities20 | • Clinician instruction on problem solving and communication30,49,52,53,59 | • Peer comparison21,23,44,46,51,60,62–63 | • Diagnostic uncertainty72,76 | • CDC campaigns for judicious antibiotic use43,54 | |
• Tool adaptability20,62,77 | • Older prescribers: prescriptions influenced by habit70 | • Other clinicians see accountable justification21,44 | • Checklist completed by clinician and patient62 | • Disclosed prescribing status monthly to patients, health authorities, and health workers45 | |
• Network issues20 | • Newer prescribers: nervous about making mistakes73 | • Group follow-up meetings with individual feedback24,52–54 | • Communicating with patients59,64,65,77 | • Health ministry-required tasks70 | |
• Mailed intervention22,38,43,47,48,55,58 to 60,75 | • Depend on patient to decide to take antibiotics36 | • On-site group educational time24,38–41,43,59,66,67 | • Setting expectations36,64,66 | • Performance-based incentives66,70,72 | |
• Printed patient education23.36,41–43,47,59–60,65,70,71,73,75 | • Engaged patients: focus groups with elderly volunteers60 | • Academic detailing47,75,52–54,58,67 | • Educating patients59,64,66,70,73 | • Patient can get antibiotics elsewhere66,68 | |
• Letters/posters/videos about avoiding inappropriate antibiotic prescribing with clinician photos or signatures27,31,56,58,59 | • Patient/family pressure and expectations62,64,72,74 | • Large training sessions55,59 | • Use physical exam to communicate64,77 | • Other countries or healthcare settings thought to be responsible for resistance68 | |
• Refrigerator magnets38,59,60 | • Patient physical traits20,64,65,67,70,77 | • Local clinicians led initiative at local hospital medical staff meetings38 | • Flexible interventions increase feasibility67 | • Willing to postpone treatment if told others would do the same71 | |
• Flip chart or reference card for ARI self-management38,60 | • Patient symptoms20,62,64,65,73 | • Clinicians compensated for each visit38 | • Interventions should engage GPs67 | • Social capital71 | |
• Stickers, lapel pins, and otoscope insufflators47,75 | • Patient background and knowledge74 | • Practice-specific antibiotic prescribing rates39,40,43,49,59,70 | • CRP testing has associated tasks (eg, quality assurance)69 | • Loss of income from POC testing and reimbursement69 | |
• All received printed versions of poster and electronic version of guideline46 | • Avoiding confrontation64 | • Clinic champions41–43 | • Legal protections73 | ||
• Discussion guide at well-child visits20,47,75 | • Negotiating with patients64 | • Kick-off dinners47,75 | • School or day care requires antibiotics74 | ||
• Prescription pads for treatment of viral infections47,58,71,75 | • Hedging64 | • Peer review of colleague transcripts with simulated patients52,53 | • Adaptability of intervention to regional culture77 | ||
• Delayed prescription: prescribe antibiotics to take only if symptoms worsen36,71 | • Patient reward for copays and taking off work66 | • Clinics set goals59 | |||
• Website for feedback required physicians to log in with individual access code37 | • Most PCPs did not see antibiotic resistance as a problem in their practice68 | • Clinic pride64 | |||
• Dashboard51 | • Worried about patient illness from not prescribing antibiotics67,70 | • Relationships with patients64,71 | |||
• Want local resistance data68 | • GPs assume practice already follows guidelines67 | ||||
• Limit antibiotic availability in outpatient settings70 | • Antibiotic resistance seen as issue for secondary care rather than primary care68 | ||||
• CRP POC testing24,35,52,53,62,65,69,77 | • No accountability for prescribing72 | ||||
• Procalcitonin testing26 | • Peer support helpful with demanding patients73 | ||||
• POC streptococcal testing65 | • Fewer visits, decreased income77 | ||||
• Multiplex PCR for respiratory viruses32 | • Dermatologic consultation27 • Institutional guidelines29 • Prior approval of ID physician70 |
SEIPS, Systems Engineering In Patient Safety; PCP, primary care provider; CDSS, clinical decision support system; POC, point of care; ARI, acute respiratory infection; EHR, electronic health record; CDC, Centers for Disease Control and Prevention; GP, general practitioner; CRP, C-reactive protein; ID, infectious diseases; PCR, polymerase chain reaction.
↵* Studies described include rigorously designed quantitative and qualitative studies describing antibiotic stewardship interventions and the context around antibiotic prescribing decisions, included through November 7, 2016.