Gathering patient preventive services history (eg, immunization history) | In-person data collection |
Screening patients for diseases (eg, doing a depression screen) |
Assessing patient lifestyle factors (eg, diet, smoking cessation) |
Receiving messages from patients (other than requests for prescriptions) | Messaging |
Resolving messages from patients (other than requests for prescriptions) |
Responding to prescription refill requests |
Encouraging lifestyle modifications (eg, diet, smoking cessation) | Counseling/education |
Educating patients about disease-specific self-care activities (eg, foot care in diabetes) |
Educating patients about medications |
Evaluating patients and making treatment decisions | Decision making |
Completing forms for patients (eg, disability documentation) |
Responding to requests for home health care orders |
Responding to patient diagnostic and treatment data (eg, laboratory tests, radiology studies) | Tracking data |
Following up on referrals (eg, to specialists) |