Unaffected Areas | Affected Areas | Total (n) | |
---|---|---|---|
Unique patients (weeks −12 to 12) | 197,724 (78.0) | 56,790 (22.0) | 254,514 |
Appointments | |||
Total (weeks −12 to 12) | 897,405 (74.8) | 302,490 (25.2) | 1,199,895 |
Before the disaster (weeks −12 to −3) | 358,479 (74.6) | 122,205 (25.4) | 480,684 |
During the disaster (weeks −2 to 1) | 143,450 (74.6) | 48,926 (25.4) | 192,376 |
After the disaster (weeks 2–12) | 395,476 (75.1) | 131,359 (24.9) | 526,835 |
Appointment type | |||
Primary care | 361,222 (40.3) | 128,535 (42.5) | 489,757 |
Mental health | 178,782 (19.9) | 65,966 (21.8) | 244,748 |
Non-MD providers | 192,708 (21.5) | 38,579 (12.8) | 231,287 |
Specialty care | 137,853 (15.4) | 56,295 (18.6) | 194,148 |
Telehealth | 26,840 (3.0) | 13,115 (4.3) | 39,955 |
Data are no. (%) unless otherwise indicated. For this analysis, affected areas included 1 VA medical center plus 4 distinct outpatient clinic locations, whereas unaffected areas included 9 VA medical centers and 32 distinct outpatient clinic locations.