Table 2.

Perceived Task Delegation/Reliance and Prevalence of Burnout among Veterans Affairs Primary Care Providers and Nurse Care Managers

PCPs (n = 721)Nurses (n = 598)DifferenceP Value
Composite task delegation/reliance (15 tasks)2.97 (0.64)3.26 (0.50)0.91 (0.43)<.01
    In-visit data collection3.31 (0.71)3.40 (0.66)0.80 (0.63)<.01
    Messages3.47 (0.62)3.66 (0.56)0.62 (0.60)<.01
    Counseling/education3.05 (0.82)3.60 (0.53)0.85 (0.68)<.01
    Decision making2.53 (0.86)2.76 (0.85)1.14 (0.62)<.01
    Tracking data2.48 (1.01)2.99 (0.91)1.17 (0.79)<.01
Burnout
    Dichotomized48.634.8<.01
    5-Level categorization
        113.023.3
        238.542.0
        329.021.5
        412.58.6
        57.14.6<.01
Appropriate staffing64.366.4.06
Turnover54.454.9.60
Minutes spent in huddles, mean (SD)13.30 (10.90)14.33 (11.61).40
Presence of PACT coach45.350.6.06
Years of VA employment, mean (SD)8.53 (6.37)8.61 (6.90).13
  • Data are mean (standard deviation) or percentages.

  • PACT, patient aligned care team; PCP, primary care provider; SD, Standard Deviation; VA, Veterans Affairs.