Perceived Task Delegation/Reliance and Prevalence of Burnout among Veterans Affairs Primary Care Providers and Nurse Care Managers
PCPs (n = 721) | Nurses (n = 598) | Difference | P Value | |
---|---|---|---|---|
Composite task delegation/reliance (15 tasks) | 2.97 (0.64) | 3.26 (0.50) | 0.91 (0.43) | <.01 |
In-visit data collection | 3.31 (0.71) | 3.40 (0.66) | 0.80 (0.63) | <.01 |
Messages | 3.47 (0.62) | 3.66 (0.56) | 0.62 (0.60) | <.01 |
Counseling/education | 3.05 (0.82) | 3.60 (0.53) | 0.85 (0.68) | <.01 |
Decision making | 2.53 (0.86) | 2.76 (0.85) | 1.14 (0.62) | <.01 |
Tracking data | 2.48 (1.01) | 2.99 (0.91) | 1.17 (0.79) | <.01 |
Burnout | ||||
Dichotomized | 48.6 | 34.8 | <.01 | |
5-Level categorization | ||||
1 | 13.0 | 23.3 | ||
2 | 38.5 | 42.0 | ||
3 | 29.0 | 21.5 | ||
4 | 12.5 | 8.6 | ||
5 | 7.1 | 4.6 | <.01 | |
Appropriate staffing | 64.3 | 66.4 | .06 | |
Turnover | 54.4 | 54.9 | .60 | |
Minutes spent in huddles, mean (SD) | 13.30 (10.90) | 14.33 (11.61) | .40 | |
Presence of PACT coach | 45.3 | 50.6 | .06 | |
Years of VA employment, mean (SD) | 8.53 (6.37) | 8.61 (6.90) | .13 |
Data are mean (standard deviation) or percentages.
PACT, patient aligned care team; PCP, primary care provider; SD, Standard Deviation; VA, Veterans Affairs.