Appendix.

Pre- and Post-Intervention FS-ICU 24 Scores of Survey Respondents

Scores	Pre-Intervention									Post-Intervention
	Families Reporting PCP Involvement in Decision Making				Families Reporting no PCP Involvement in Decision Making				P	Families Reporting PCP Involvement in Decision Making				Families Reporting no PCP Involvement in Decision Making				P
	Mean	SD	Median	IQR	Mean	SD	Median	IQR	P	Mean	SD	Median	IQR	Mean	SD	Median	IQR	P
Decision making subsection score	81.91	15.47	87.5	11.04	81.4	10.82	83.33	12.5	0.27	80.27	14.7	87.5	20.63	78.63	14.44	82.5	20	.34
General ICU care subsection score	91.85	10.8	96.43	12.56	89.61	13.25	94.23	13.6	0.38	88.71	14.04	94.64	12.33	87.04	14.96	92.86	19.37	.49
Global score	87.75	9.46	91.49	11.1	86.17	10.19	88.54	11.34	0.32	85.15	13.43	90.63	16.15	83.54	13.88	86.46	14.38	.28

FS-ICU 24 = Family Satisfaction in the ICU 24-item survey; p-values compare mean FS-ICU 24 scores.
The FS-ICU 24 has two sections, one regarding satisfaction with decision making and the other regarding satisfaction with general ICU care. Both subsections produce a composite subsection score graded from zero to 100, with the complete survey also producinig a composite global score representing overall satisfaction. The p-values compare the mean scores for each subsection, as well as the composite score.
“Intervention” refers to a new practice protocol instituted halfway through the data collection period whereby the attending intensivist on service and the NICU nurse manager visited all families of patients at the bedside each Tuesday and Thursday afternoon, at a specific time that was advertised to families in advance, as an opportunity to discuss with the NICU leadership their impressions with clinical care.
ICU, intensive care unit; IQR, interquartile range; PCP, patient's primary care physician; SD, standard deviation.