Total Time Reported and Associated Costs for Activities in Which Respondents Were Involved While Their Practice Was Obtaining and Renewing National Committee for Quality Assurance Recognition as a Patient-Centered Medical Home, by Job Role (Survey Conducted January to February 2016)*
| Mean Hourly Wage ($)† | Initial Recognition | Renewal | |||||
|---|---|---|---|---|---|---|---|
| N | Time Spent (Hours) | Associated Cost ($) | N | Time Spent (hours) | Associated Cost ($) | ||
| Physician | 151.48 | 8 | 7.5 (4.5–18.0) | $1136 ($682–2727) | 8 | 3.5 (2.0–27.5) | $530 ($303–4136) |
| Practice administrator | 48.54 | 11 | 23.0 (18.0–33.0) | $1117 ($874–1602) | 11 | 11.0 (50–24.0) | $534 ($243–1165) |
| Office manager | 30.81 | 9 | 48.0 (29.0–96.0) | $1,479 ($893–2957) | 11 | 22 (15.0–35.0) | $678 ($462–1078) |
| Other personnel | |||||||
| Clinical coordinator/ supervisor | 41.47 | 1 | 120 (n/a) | $4,976 (n/a) | 1 | 110.0 (n/a) | $4561 (n/a) |
| Medical assistant | 18.24 | 4 | 17.5 (5.5–28.0) | $319 ($100–511) | 2 | 8.0 (n/a) | $146 (n/a) |
| Physician office representative | 16.81 | 1 | 0 (n/a) | $0 (n/a) | 1 | 12.0 (n/a) | $202 (n/a) |
| Social worker | 35.82 | 1 | 10.0 (n/a) | $358 (n/a) | 1 | 15.0 (n/a) | $537 (n/a) |
Data are median (interquartile range) unless otherwise indicated. The interquartile range was not reported when <4 responses were received (“n/a”).
↵* Three survey responses received from 2 senior health centers were not included because these practices did not use the electronic medical record.
↵† The mean hourly wage included a fringe rate to account for employee benefits and was based on 2012 levels, because that was the year with the greatest patient-centered medical home transformation activity.