Item-Level and Composite Measures of Model Acceptance by Staff and Physicians in MiPCT Practices
| Staff (n = 699) | Physicians (n = 284) | |||
|---|---|---|---|---|
| Mean | SD | Mean | SD | |
| Single item* | ||||
| The CM is an important member of our team. | 4.07 | 0.88 | 4.13 | 0.98 |
| The CM improved our ability to meet patient needs. | 4.08 | 0.87 | 4.14 | 0.95 |
| There is good CM-staff communication. | 3.88 | 0.93 | 4.04 | 0.97 |
| MiPCT has been a positive experience. | 3.97 | 0.85 | 4.05 | 0.89 |
| I have complete trust in CMs. | 4.47 | 0.76 | ||
| I refer eligible patients to CMs. | 4.08 | 0.93 | ||
| I would like care management to continue. | 4.51 | 0.77 | ||
| Composite | ||||
| CM acceptance | 4.00 | 0.80 | 4.20 | 0.73 |
↵* All items were scored on a scale of 1 to 5.
CM, care manager; MiPCT, Michigan Primary Care Transformation; SD, standard deviation.