Position Categories for 32 Individuals in Five Stakeholder Groups Interviewed During this Case Study of Clinics A and B
| Stakeholder Group | Position Category |
|---|---|
| Leaders | 3 medical directors, 2 physician leaders at Clinics A and B |
| Managers | 2 quality improvement manager, 2 clinic managers at Clinics A and B |
| Clinicians at Clinics A and B | 4 physicians, 2 nurse practitioners |
| Nurses at Clinics A and B | 5 registered nurses, 3 licensed practical nurses, 6 medical assistants |
| Reception staff at Clinics A and B | 3 front desk/reception staff |
Individual interviews occurred with leaders (5) and managers (4). Two discussion groups were conducted at each clinic (AM and noon hour). Group sizes ranged from five to six individuals, including a total of 23 clinicians, nurses and reception staff.
Financial personnel were interviewed but data are not included in this count or in the report.