PT  - JOURNAL ARTICLE
AU  - J. Nwando Olayiwola
AU  - Ashley Rubin
AU  - Theo Slomoff
AU  - Tem Woldeyesus
AU  - Rachel Willard-Grace
TI  - Strategies for Primary Care Stakeholders to Improve Electronic Health Records (EHRs)
AID  - 10.3122/jabfm.2016.01.150212
DP  - 2016 Jan 01
TA  - The Journal of the American Board of Family
                Medicine
PG  - 126--134
VI  - 29
IP  - 1
4099  - http://www.jabfm.org/content/29/1/126.short
4100  - http://www.jabfm.org/content/29/1/126.full
SO  - J Am Board Fam Med2016 Jan 01; 29
AB  - The use of electronic health records (EHRs) and the vendors that develop them have increased exponentially in recent years. While there continues to emerge literature on the challenges EHRs have created related to primary care provider satisfaction and workflow, there is sparse literature on the perspective of the EHR vendors themselves. We examined the role of EHR vendors in optimizing primary care practice through a qualitative study of vendor leadership and developers representing 8 companies. We found that EHR vendors apply a range of strategies to elicit feedback from their clinical users and to engage selected users in their development and design process, but priorities are heavily influenced by the macroenvironment and government regulations. To improve the “marriage” between primary care and the EHR vendor community, we propose 6 strategies that may be most impactful for primary care stakeholders seeking to influence EHR development processes.