RT Journal Article
SR Electronic
T1 The Effect of Achieving Patient-Reported Outcome Measures on Satisfaction
JF The Journal of the American Board of Family
                Medicine
JO J Am Board Fam Med
FD American Board of Family Medicine
SP 785
OP 792
DO 10.3122/jabfm.2015.06.150079
VO 28
IS 6
A1 Solberg, Leif I.
A1 Asche, Stephen E.
A1 Butler, John
A1 Carrell, David
A1 Norton, Christine K.
A1 Jarvik, Jeffrey G.
A1 Smith-Bindman, Rebecca
A1 Tillema, Juliana O.
A1 Whitebird, Robin R.
A1 Ziegenfuss, Jeanette Y.
YR 2015
UL http://www.jabfm.org/content/28/6/785.abstract
AB Objective: To determine how frequently patients with advanced imaging for back or abdominal pain achieve outcomes that are identified by patients as important and whether those achieving those outcomes are more satisfied.Methods: Cross-sectional analysis of survey responses from patients of an 800-physician multi-specialty group in Minnesota in 2013. A total of 201 patients with abdominal pain and 167 patients with back pain 1 year earlier that was serious enough for a computed tomography or magnetic resonance imaging scan (67% of those contacted). The main outcomes were the frequency of occurrence of 19 outcomes previously identified by patients as important, plus satisfaction with the results of care.Results: The majority of patients surveyed had achieved most of the desired outcomes. For abdominal pain, 17 of 19 of the desired outcomes were achieved by >50% of patients, while 11 of 19 desired outcomes were achieved by >50% of patients with back pain. Seven of the desired outcomes were significantly associated with satisfaction.Conclusion: Achieving outcomes important to patients is associated with greater patient satisfaction. Such measures are potentially valuable measures of quality.