TY - JOUR T1 - Patients Prefer the Method of “Tell Back- Collaborative Inquiry” to Assess Understanding of Medical Information JF - The Journal of the American Board of Family Medicine JO - J Am Board Fam Med SP - 24 LP - 30 DO - 10.3122/jabfm.2008.01.070093 VL - 21 IS - 1 AU - Evelyn C. Kemp AU - Michael R. Floyd AU - Elizabeth McCord-Duncan AU - Forrest Lang Y1 - 2008/01/01 UR - http://www.jabfm.org/content/21/1/24.abstract N2 - Purpose: The goal of this study was to determine which approach to assessing understanding of medical information patients most prefer and perceive to be most effective.Methods: Two videos were shown to participants: (1) a physician explaining a medical condition and its treatment and (2) a physician inquiring about patient understanding of the medical information the patient had been given using 3 different types of inquiry: Yes-No, Tell Back-Collaborative, and Tell Back-Directive.Results: The Tell Back-Collaborative inquiry was significantly preferred over the other 2 approaches.Conclusions: Patients strongly prefer the Tell Back-Collaborative inquiry when assessing their understanding. We recommend that physicians ask patients to restate what they understand using their own words and that they use a patient-centered approach. ER -