RT Journal Article
SR Electronic
T1 Patient Safety in Primary Care: Conceptual Meanings to the Health Care Team and Patients
JF The Journal of the American Board of Family
                Medicine
JO J Am Board Fam Med
FD American Board of Family Medicine
SP 754
OP 764
DO 10.3122/jabfm.2020.05.200042
VO 33
IS 5
A1 Lai, Alden Yuanhong
A1 Yuan, Christina T.
A1 Marsteller, Jill A.
A1 Hannum, Susan M.
A1 Lasser, Elyse C.
A1 Heughan, JaAlah-Ai
A1 Oberlander, Tyler
A1 Berger, Zackary D.
A1 Gurses, Ayse P.
A1 Kharrazi, Hadi
A1 Pitts, Samantha I.
A1 Scholle, Sarah H.
A1 Dy, Sydney M.
YR 2020
UL http://www.jabfm.org/content/33/5/754.abstract
AB Introduction: Patient safety in primary care is an emerging priority, and experts have highlighted medications, diagnoses, transitions, referrals, and testing as key safety domains. This study aimed to (1) describe how frontline clinicians, administrators, and staff conceptualize patient safety in primary care; and (2) compare and contrast these conceptual meanings from the patient's perspective.Methods: We conducted interviews with 101 frontline clinicians, administrators and staff, and focus groups with 65 adult patients at 10 patient-centered medical homes. We used thematic analysis to approach coding.Results: Findings indicate that frontline personnel conceptualized patient safety more in terms of work functions, which reflect the grouping of tasks or responsibilities to guide how care is being delivered. Frontline personnel and patients conceptualized patient safety in largely consistent ways.Discussion: Function-based conceptualizations of patient safety in primary care may better reflect frontline personnel and patients' experiences than domain-based conceptualizations, which are favored by experts.