POLICY BRIEF
Nathaniel Hendrix, PharmD, PhD; Robert L. Phillips, MD, MSPH; Andrew W. Bazemore, MD, MPH
Corresponding Author: Nathaniel Hendrix, PharmD, PhD; American Board of Family Medicine; Center for Professionalism & Value in Health Care
Email: nhendrix@theabfm.org
DOI: 10.3122/jabfm.2024.240034R1
Keywords: Cross-Sectional Studies, Documentation, Electronic Health Records, Family Medicine, Family Physicians, Information Technology, Medical Informatics, Physician Satisfaction
Dates: Submitted: 01-23-2024; Revised: 03-07-2024; Accepted: 03-11-2024
FINAL PUBLICATION: |HTML| |PDF|
Two decades into the era of Electronic Health Records (EHRs), the promise of streamlining clinical care, reducing burden, and improving patient outcomes has yet to be realized. A cross-sectional family physician census conducted by the American Board of Family Medicine in 2022 and 2023 included self-reported physician EHR satisfaction. Of the nearly 10,000 responding family physicians, only one-in-four (26.2%) reported the highest level of satisfaction. Meanwhile, one-in-three (33.8%) was less than “somewhat satisfied,” pointing to the need for increased user-centric EHR design.