Skip to main content

Main menu

  • Home
  • Articles
    • Current Issue
    • Ahead of Print
    • Archives
    • Abstracts In Press
    • Editors' Blog
    • Email Alerts
  • Info For
    • Authors
    • Reviewers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • About
    • The JABFM
    • Editorial Board
  • Classifieds
  • More
    • Email Alerts
    • Feedback
    • ABFM News
    • Folders
    • Help
  • Other Publications
    • abfm

User menu

Search

  • Advanced search
American Board of Family Medicine
  • Other Publications
    • abfm
American Board of Family Medicine

American Board of Family Medicine

Advanced Search

  • Home
  • Articles
    • Current Issue
    • Ahead of Print
    • Archives
    • Abstracts In Press
    • Editors' Blog
    • Email Alerts
  • Info For
    • Authors
    • Reviewers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • About
    • The JABFM
    • Editorial Board
  • Classifieds
  • More
    • Email Alerts
    • Feedback
    • ABFM News
    • Folders
    • Help
  • JABFM On Twitter
  • JABFM On YouTube
  • JABFM On Facebook
Research ArticleResearch Letter

The Association of Patient Satisfaction-Based Incentives with Primary Care Physician Opioid Prescribing

Jacqueline A. Carrico, Katharine Mahoney, Kristen M. Raymond, Logan Mims, Peter C. Smith, Joseph T. Sakai, Susan K. Mikulich-Gilbertson, Christian J. Hopfer and Karsten Bartels
The Journal of the American Board of Family Medicine November 2018, 31 (6) 941-943; DOI: https://doi.org/10.3122/jabfm.2018.06.180067
Jacqueline A. Carrico
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Katharine Mahoney
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Kristen M. Raymond
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Logan Mims
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Peter C. Smith
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Joseph T. Sakai
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Susan K. Mikulich-Gilbertson
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Christian J. Hopfer
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Karsten Bartels
The Department of Anesthesiology, University of Colorado, Aurora, CO (JAC, KM, KB); Department of Psychiatry, Division of Substance Dependence, University of Colorado, Aurora (KMR, JTS, SKMG, CJH); Department of Family Medicine, University of Colorado, Aurora (LM, PCS); School of Public Health, Department of Biostatistics & Informatics, University of Colorado, Aurora (SKMG).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • References
  • Info & Metrics
  • PDF
Loading

Abstract

Purpose: The opioid epidemic in the United States is an ongoing public health concern. Health care institutions use standardized patient satisfaction surveys to assess the patient experience and some offer incentives to their providers based on the results. We hypothesized that providers who report being incentivized based on patient satisfaction surveys are more likely to report an impact of such surveys on their opioid prescribing practices.

Methods: We developed a 23-item survey instrument to assess the self-perceived impact of patient satisfaction surveys on opioid prescribing practices in primary care and the potential impact of institutional incentives. The survey was emailed to all 1404 members of the Colorado Academy of Family Physicians.

Results: The response rate to the online survey was 10.4% (n = 146). Clinical indications for which responders prescribe opioids included acute pain (93%), cancer pain (85%), and chronic nonmalignant pain (72%). Among physicians using patient satisfaction surveys, incentivized physicians reported at least a slight impact on opioid prescribing 3 times more often than physicians who were not incentivized (36% vs 12%, P = .004).

Conclusions: Efforts to improve patient satisfaction may have potentially untoward effects on providers' opioid prescribing behaviors. Our results suggest a need to further study the impact of provider incentive plans that are based on patient satisfaction scores.

  • Acute Pain
  • Chronic Pain
  • Colorado
  • Family Physicians
  • Incentives
  • Opioid Analgesics
  • Patient Satisfaction
  • Primary Health Care
  • Public Health
  • Surveys and Questionnaires
View Full Text
PreviousNext
Back to top

In this issue

The Journal of the American Board of Family  Medicine: 31 (6)
The Journal of the American Board of Family Medicine
Vol. 31, Issue 6
November-December 2018
  • Table of Contents
  • Table of Contents (PDF)
  • Cover (PDF)
  • Index by author
  • Back Matter (PDF)
  • Front Matter (PDF)
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on American Board of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
The Association of Patient Satisfaction-Based Incentives with Primary Care Physician Opioid Prescribing
(Your Name) has sent you a message from American Board of Family Medicine
(Your Name) thought you would like to see the American Board of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
1 + 8 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
The Association of Patient Satisfaction-Based Incentives with Primary Care Physician Opioid Prescribing
Jacqueline A. Carrico, Katharine Mahoney, Kristen M. Raymond, Logan Mims, Peter C. Smith, Joseph T. Sakai, Susan K. Mikulich-Gilbertson, Christian J. Hopfer, Karsten Bartels
The Journal of the American Board of Family Medicine Nov 2018, 31 (6) 941-943; DOI: 10.3122/jabfm.2018.06.180067

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
The Association of Patient Satisfaction-Based Incentives with Primary Care Physician Opioid Prescribing
Jacqueline A. Carrico, Katharine Mahoney, Kristen M. Raymond, Logan Mims, Peter C. Smith, Joseph T. Sakai, Susan K. Mikulich-Gilbertson, Christian J. Hopfer, Karsten Bartels
The Journal of the American Board of Family Medicine Nov 2018, 31 (6) 941-943; DOI: 10.3122/jabfm.2018.06.180067
del.icio.us logo Digg logo Reddit logo Twitter logo CiteULike logo Facebook logo Google logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • Methods
    • Results
    • Conclusions
    • Notes
    • References
  • Figures & Data
  • Info & Metrics
  • References
  • PDF

Related Articles

  • No related articles found.
  • PubMed
  • Google Scholar

Cited By...

  • Satisfaction with Health Care Among Prescription Opioid Recipients
  • Practice-based Research Network (PBRN) Engagement: 20+ Years and Counting
  • Google Scholar

More in this TOC Section

  • Prevalence of Pre-existing Conditions Among Community Health Center Patients With COVID-19: Implications for the Patient Protection and Affordable Care Act
  • An Overview of Health Care Worker Reported Deaths During the COVID-19 Pandemic
  • A Proposed Opioid Tapering Tool
Show more RESEARCH LETTER

Similar Articles

Keywords

  • Acute Pain
  • Chronic Pain
  • Colorado
  • Family Physicians
  • Incentives
  • Opioid Analgesics
  • Patient Satisfaction
  • Primary Health Care
  • Public Health
  • Surveys and Questionnaires

Navigate

  • Home
  • Current Issue
  • Past Issues

Authors & Reviewers

  • Info For Authors
  • Info For Reviewers
  • Submit A Manuscript/Review

Other Services

  • Get Email Alerts
  • Classifieds
  • Reprints and Permissions

Other Resources

  • Forms
  • Contact Us

© 2021 American Board of Family Medicine

Powered by HighWire