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Research ArticleOriginal Research

Organizational Culture Associated With Provider Satisfaction

Debra L. Scammon, Jennifer Tabler, Kimberly Brunisholz, Lisa H. Gren, Jaewhan Kim, Andrada Tomoaia-Cotisel, Julie Day, Timothy W. Farrell, Norman J. Waitzman and Michael K. Magill
The Journal of the American Board of Family Medicine March 2014, 27 (2) 219-228; DOI: https://doi.org/10.3122/jabfm.2014.02.120338
Debra L. Scammon
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
PhD
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Jennifer Tabler
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MS
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Kimberly Brunisholz
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MST
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Lisa H. Gren
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
PhD
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Jaewhan Kim
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
PhD
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Andrada Tomoaia-Cotisel
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MPH, MHA
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Julie Day
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MD
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Timothy W. Farrell
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MD
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Norman J. Waitzman
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
PhD
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Michael K. Magill
From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
MD
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Article Information

vol. 27 no. 2 219-228
DOI 
https://doi.org/10.3122/jabfm.2014.02.120338
PubMed 
24610184

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication December 14, 2012
  • Revision received October 11, 2013
  • Accepted for publication October 15, 2013
  • Published online March 7, 2014.

Copyright & Usage 
© Copyright 2014 by the American Board of Family Medicine.

Author Information

  1. Debra L. Scammon, PhD,
  2. Jennifer Tabler, MS,
  3. Kimberly Brunisholz, MST,
  4. Lisa H. Gren, PhD,
  5. Jaewhan Kim, PhD,
  6. Andrada Tomoaia-Cotisel, MPH, MHA,
  7. Julie Day, MD,
  8. Timothy W. Farrell, MD,
  9. Norman J. Waitzman, PhD and
  10. Michael K. Magill, MD
  1. From the Department of Marketing, David Eccles School of Business (DLS); the Department of Family and Preventive Medicine, School of Medicine (DLS, KB, LHG, JK, AT-C, TWF, MKM); the Department of Sociology (JT); the Division of Geriatrics (TWF); and the Department of Economics, College of Social and Behavioral Science (NJW), University of Utah, Salt Lake City; the Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, England (AT-C); Community Clinics, University of Utah Hospitals and Clinics (JD); VA Salt Lake City Geriatric Research, Education, and Clinical Center, Salt Lake City, UT (TWF); and University of Utah HealthPlans, Murray, UT (MKM).
  1. Corresponding author: Debra L. Scammon, PhD, David Eccles School of Business, University of Utah, 1655 Campus Center Dr., Salt Lake City, UT 84112 (E-mail: debra.scammon{at}business.utah.edu).
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The Journal of the American Board of Family     Medicine: 27 (2)
The Journal of the American Board of Family Medicine
Vol. 27, Issue 2
March-April 2014
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Organizational Culture Associated With Provider Satisfaction
Debra L. Scammon, Jennifer Tabler, Kimberly Brunisholz, Lisa H. Gren, Jaewhan Kim, Andrada Tomoaia-Cotisel, Julie Day, Timothy W. Farrell, Norman J. Waitzman, Michael K. Magill
The Journal of the American Board of Family Medicine Mar 2014, 27 (2) 219-228; DOI: 10.3122/jabfm.2014.02.120338

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Organizational Culture Associated With Provider Satisfaction
Debra L. Scammon, Jennifer Tabler, Kimberly Brunisholz, Lisa H. Gren, Jaewhan Kim, Andrada Tomoaia-Cotisel, Julie Day, Timothy W. Farrell, Norman J. Waitzman, Michael K. Magill
The Journal of the American Board of Family Medicine Mar 2014, 27 (2) 219-228; DOI: 10.3122/jabfm.2014.02.120338
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