Skip to main content

Main menu

  • HOME
  • ARTICLES
    • Current Issue
    • Archives
    • Special Collections
    • Abstracts In Press
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • The Editing Fellowship
    • Editorial Board
    • Indexing
  • CLASSIFIEDS
  • Other Publications
    • abfm

User menu

Search

  • Advanced search
American Board of Family Medicine
  • Other Publications
    • abfm
American Board of Family Medicine

American Board of Family Medicine

Advanced Search

  • HOME
  • ARTICLES
    • Current Issue
    • Archives
    • Special Collections
    • Abstracts In Press
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • The Editing Fellowship
    • Editorial Board
    • Indexing
  • CLASSIFIEDS
  • JABFM on Bluesky
  • JABFM On Facebook
  • JABFM On Twitter
  • JABFM On YouTube
Research ArticleSpecial Communication

Crossing the Quality Chasm for Diabetes Care: The Power of One Physician, His Team, and Systems Thinking

Leif I. Solberg, David H. Klevan and Stephen E. Asche
The Journal of the American Board of Family Medicine May 2007, 20 (3) 299-306; DOI: https://doi.org/10.3122/jabfm.2007.03.060132
Leif I. Solberg
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
David H. Klevan
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Stephen E. Asche
MA
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • References
  • Info & Metrics
  • PDF
Loading

References

  1. ↵
    Gilmer TP, O'Connor P J, Rush WA, et al. Predictors of health care costs in adults with diabetes. Diabetes Care 2005; 28: 59–64.
    OpenUrlAbstract/FREE Full Text
  2. Brun E, Nelson RG, Bennett PH, et al. Diabetes duration and cause-specific mortality in the Verona Diabetes Study. Diabetes Care 2000; 23: 1119–23.
    OpenUrlAbstract/FREE Full Text
  3. ↵
    O'Connor PJ, Spann SJ, Woolf SH. Care of adults with type 2 diabetes mellitus. A review of the evidence. J Fam Pract 1998; 47(5 Suppl): S13–S22.
    OpenUrl
  4. ↵
    Imperatore G, Cadwell BL, Geiss L, et al. Thirty-year trends in cardiovascular risk factor levels among US adults with diabetes: National Health and Nutrition Examination Surveys, 1971–2000. Am J Epidemiol 2004; 160: 531–9.
    OpenUrlAbstract/FREE Full Text
  5. Fox CS, Coady S, Sorlie PD, et al. Trends in cardiovascular complications of diabetes. JAMA 2004; 292: 2495–9.
    OpenUrlCrossRefPubMedWeb of Science
  6. Egede LE, Zheng D. Modifiable cardiovascular risk factors in adults with diabetes: prevalence and missed opportunities for physician counseling. Arch Intern Med 2002; 162: 427–33.
    OpenUrlCrossRefPubMedWeb of Science
  7. Saaddine JB, Cadwell B, Gregg EW, et al. Improvements in diabetes processes of care and intermediate outcomes: United States, 1988–2002. Ann Intern Med 2006; 144: 465–74.
    OpenUrlCrossRefPubMedWeb of Science
  8. ↵
    Keating NL, Landrum MB, Landon BE, et al. The influence of physicians’ practice management strategies and financial arrangements on quality of care among patients with diabetes. Med Care 2004; 42: 829–39.
    OpenUrlCrossRefPubMedWeb of Science
  9. Glasgow RE, Nutting PA, King DK, et al. Randomized effectiveness trial of a computer-assisted intervention to improve diabetes care. Diabetes Care 2005; 28: 33–9.
    OpenUrlAbstract/FREE Full Text
  10. Kiefe CI, Allison JJ, Williams OD, Person SD, Weaver MT, Weissman NW. Improving quality improvement using achievable benchmarks for physician feedback: a randomized controlled trial. JAMA 2001; 285: 2871–9.
    OpenUrlCrossRefPubMedWeb of Science
  11. ↵
    Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness. JAMA 2002; 288: 1775–9.
    OpenUrlCrossRefPubMedWeb of Science
  12. Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness: the chronic care model, Part 2. JAMA 2002; 288: 1909–14.
    OpenUrlCrossRefPubMedWeb of Science
  13. ↵
    O'Connor PJ, Sperl-Hillen JM, Pronk NP, Murray T. Primary care clinic-based chronic disease care: features of successful programs. Dis Manage Health Outcomes 2001; 9: 691–8.
    OpenUrlCrossRef
  14. ↵
    Perlin JB, Pogach LM. Improving the outcomes of metabolic conditions: managing momentum to overcome clinical inertia. Ann Intern Med 2006; 144: 525–7.
    OpenUrlPubMedWeb of Science
  15. ↵
    O'Connor PJ. Patient archetypes, physician archetypes, and tailored diabetes care. J Am Board Fam Pract 2002; 15: 334–7.
    OpenUrlPubMed
  16. ↵
    Helseth LD, Susman JL, Crabtree BF, O'Connor PJ. Primary care physicians’ perceptions of diabetes management. A balancing act. J Fam Pract 1999; 48: 37–42.
    OpenUrlPubMedWeb of Science
  17. ↵
    Bodenheimer T, Wang MC, Rundall TG, et al. What are the facilitators and barriers in physician organizations’ use of care management processes? Jt Comm J Qual Saf 2004; 30: 505–14.
    OpenUrlPubMed
  18. Hiss RG. Barriers to care in non-insulin-dependent diabetes mellitus. The Michigan experience. Ann Intern Med 1996; 124(1 Pt 2): 146–8.
    OpenUrl
  19. Larme AC, Pugh JA. Evidence-based guidelines meet the real world: the case of diabetes care. Diabetes Care 2001; 24: 1728–33.
    OpenUrlAbstract/FREE Full Text
  20. Streja DA, Rabkin SW. Factors associated with implementation of preventive care measures in patients with diabetes mellitus. Arch Intern Med 1999; 159: 294–302.
    OpenUrlCrossRefPubMedWeb of Science
  21. ↵
    Berwick DM, James B, Coye MJ. Connections between quality measurement and improvement. Med Care 2003; 41(1 Suppl): I30–I38.
    OpenUrl
  22. ↵
    Sperl-Hillen J, O'Connor PJ, Carlson RR, et al. Improving diabetes care in a large health care system: an enhanced primary care approach. Jt Comm J Qual Improv 2000; 26: 615–22.
    OpenUrlPubMed
  23. ↵
    Sperl-Hillen JM, O'Connor PJ. Factors driving diabetes care improvement in a large medical group: ten years of progress. Am J Manag Care 2005; 11(5 Suppl): S177–S185.
    OpenUrl
  24. ↵
    Nolan T, Berwick DM. All-or-none measurement raises the bar on performance. JAMA 2006; 295: 1168–70.
    OpenUrlCrossRefPubMedWeb of Science
  25. ↵
    Amundson GM, Frederick J. Making quality measurement work. Minn Med 2003; 86: 50–2.
    OpenUrlPubMed
  26. ↵
    Berwick DM. Developing and testing changes in delivery of care. Ann Intern Med 1998; 128: 651–6.
    OpenUrlCrossRefPubMedWeb of Science
  27. Langley GJ, Nolan KM, Nolan TW. The foundation of improvement. Qual Prog 1994; 27: 81–6.
    OpenUrl
  28. Langley GJ, Nolan KM, Nolan TW, Norman CL, Provost LP. Improvement guide: a practical approach to enhancing organizational performance. San Francisco: Jossey-Bass; 1996.
  29. ↵
    Steiner JF. The use of stories in clinical research and health policy. JAMA 2005; 294: 2901–4.
    OpenUrlCrossRefPubMedWeb of Science
  30. ↵
    O'Connor PJ. Commentary: improving diabetes care by combating clinical inertia. Health Serv Res 2005; 40(6 Pt 1): 1854–61.
    OpenUrl
  31. ↵
    Savage PJ, Narayan KM. Reducing cardiovascular complications of type 2 diabetes. A complex but achievable and affordable task. Diabetes Care 1999; 22: 1769–70.
    OpenUrlFREE Full Text
  32. ↵
    O'Connor PJ. Setting evidence-based priorities for diabetes care improvement. Int J Qual Health Care 2003; 15: 283–5.
    OpenUrlFREE Full Text
  33. ↵
    Ofman JJ, Badamgarav E, Henning JM, et al. Does disease management improve clinical and economic outcomes in patients with chronic diseases? A systematic review. Am J Med 2004; 117: 182–92.
    OpenUrlCrossRefPubMedWeb of Science
  34. Fireman B, Bartlett J, Selby J. Can disease management reduce health care costs by improving quality?. Health Aff (Millwood) 2004; 23: 63–75.
    OpenUrlAbstract/FREE Full Text
  35. Solberg LI, Kottke TE, Conn SA, Brekke ML, Calomeni CA, Conboy KS. Delivering clinical preventive services is a systems problem. Ann Behav Med 1997; 19: 271–8.
    OpenUrlCrossRefPubMedWeb of Science
  36. ↵
    Berlowitz DR, Ash AS, Glickman M, et al. Developing a quality measure for clinical inertia in diabetes care. Health Serv Res 2005; 40(6 Pt 1): 1836–53.
    OpenUrl
  37. O'Connor PJ. Overcome clinical inertia to control systolic blood pressure. Arch Intern Med 2003; 163: 2677–8.
    OpenUrlCrossRefPubMedWeb of Science
  38. O'Connor PJ, Sperl-Hillen JM, Johnson PE, Rush WA, Biltz G. Clinical inertia and outpatient medical errors. In: Henriksen K, Battles J, Lewin D, Marks E, eds. Advances in patient safety: From research to implementation. Rockville, MD: Agency for Healthcare Research and Quality; 2005. p. 293–308.
  39. ↵
    O'Connor PJ, Crain AL, Rush WA, Sperl-Hillen JM, Gutenkauf JJ, Duncan JE. Impact of an electronic medical record on diabetes quality of care. Ann Fam Med 2005; 3: 300–6.
    OpenUrlAbstract/FREE Full Text
  40. ↵
    Berwick DM. Disseminating innovations in health care. JAMA 2003; 289: 1969–75.
    OpenUrlCrossRefPubMedWeb of Science
PreviousNext
Back to top

In this issue

The Journal of the American Board of Family Medicine: 20 (3)
The Journal of the American Board of Family Medicine
Vol. 20, Issue 3
May-June 2007
  • Table of Contents
  • Index by author
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on American Board of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Crossing the Quality Chasm for Diabetes Care: The Power of One Physician, His Team, and Systems Thinking
(Your Name) has sent you a message from American Board of Family Medicine
(Your Name) thought you would like to see the American Board of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
9 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Crossing the Quality Chasm for Diabetes Care: The Power of One Physician, His Team, and Systems Thinking
Leif I. Solberg, David H. Klevan, Stephen E. Asche
The Journal of the American Board of Family Medicine May 2007, 20 (3) 299-306; DOI: 10.3122/jabfm.2007.03.060132

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
Crossing the Quality Chasm for Diabetes Care: The Power of One Physician, His Team, and Systems Thinking
Leif I. Solberg, David H. Klevan, Stephen E. Asche
The Journal of the American Board of Family Medicine May 2007, 20 (3) 299-306; DOI: 10.3122/jabfm.2007.03.060132
Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • Methods
    • Results
    • Discussion
    • Acknowledgments
    • Notes
    • References
  • Figures & Data
  • References
  • Info & Metrics
  • PDF

Related Articles

  • No related articles found.
  • PubMed
  • Google Scholar

Cited By...

  • How Can Primary Care Cross the Quality Chasm?
  • Patient-oriented intervention in addition to centrally organised checkups improves diabetic patient outcome in primary care
  • Google Scholar

More in this TOC Section

  • Contraceptive Quality Performance Measures to Advance Patient-Centered Care
  • Addressing Faith-Based Concerns about Vaccination
  • The Unintentional Detection of Leukemias with Complete Blood Count
Show more Special Communication

Similar Articles

Navigate

  • Home
  • Current Issue
  • Past Issues

Authors & Reviewers

  • Info For Authors
  • Info For Reviewers
  • Submit A Manuscript/Review

Other Services

  • Get Email Alerts
  • Classifieds
  • Reprints and Permissions

Other Resources

  • Forms
  • Contact Us
  • ABFM News

© 2026 American Board of Family Medicine

Powered by HighWire