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Department of Family Medicine (TZ, SR, SP), University of Cincinnati, Cincinnati, OH
Institute of Health Policy and Health Services Research (LG), University of Cincinnati, Cincinnati, OH
Womens Center (BR), University of Cincinnati, Cincinnati, OH
Correspondence: Address correspondence to Therese Zink, MD, MPH, Dept. of Research, Olmsted Medical Center, 210 9th Street SE, Rochester, MN 55904 (e-mail: tzink{at}olmmed.org)
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Methods: Interviews and focus groups were conducted with 44 primary care providers. Thematic analysis was used to identify common themes.
Results: Providers fell along a continuum of thoroughness for identifying and managing IPV in older women, ranging from suboptimal to thorough identification of IPV and suboptimal to thorough management of the patient. In addition to the barriers commonly reported about IPV screening in younger women, providers described limited understanding of the diagnoses commonly associated with IPV, frustration with older womens unwillingness to disclose problems and ask for help, and limited community services that accommodate older women with IPV. Providers recommended that communities sponsor public awareness campaigns about IPV as a problem for all women and that aging and IPV agencies work together.
Conclusions: Continued provider training about IPV should include information on identifying older victims and appropriate management options. Participants stressed the importance of community efforts to raise awareness and improve resources available for older women who are victims of IPV.
Although professional organizations810 encourage screening of women, physicians are doing an inadequate job of screening women of all ages for IPV. Ten percent or less of adult providers routinely screen their patients for IPV.1114 Barriers to screening include time constraints, discomfort with the subject, fear of offending the patient, frustration with patients denial, lack of skills and resources to manage IPV, and the fear of opening "Pandoras box."1518 For these reasons, and because physicians do not think of older women as victims of IPV, screening for IPV rarely occurs with older patients.19
In addition, the generational challenges of caring for older women with IPVfamily issues are personal business and marriage is a lifetime commitment even if there is abuse,20and the limited community resources available for these women21,22 make identifying and managing these older patients even more difficult. To date, studies have not examined this issue. The purpose of this study was to understand primary care providers awareness of IPV in women over 55 years of age.
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Providers Methods and Procedures
There are 2 aspects to this overarching theme: (1) what a provider does to identify whether or not an older woman patient is a victim of IPV and (2) how a provider manages the patient if IPV is diagnosed or suspected. To visually depict these 2 aspects and the interactions between them, we developed a 2-dimensional model (Figure 1). Our findings indicate that providers typically fall somewhere along the 2 continuums of (1) identifying IPV and (2) managing IPV, depending on their attitudes, knowledge, and/or behaviors regarding IPV among their older women patients. The ranges of behavior along the continuums go from "suboptimal" to "thorough" with classifications labeled suboptimal, limited, and thorough. The interactions of these classifications along the 2 continuums create 6 categories. The 6 categories were titled to represent the types of IPV identification and management activities of the practitioner. These titles will be referred to when the categories are described. First, the 2 corners of the model, the intersections of suboptimal identification and suboptimal management and the intersections of thorough identification and thorough management, will be described. The number of providers that fell into each of these anchor categories for older women with IPV is noted. Male and female providers were distributed throughout the continuums.
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We are not looking for new problems to screen for. We cant even screen for all the major problems. I dont know how to fix this problem [IPV].
I have a 20-year established practice. I dont have patients like that.
This was particularly true of providers who had a predominantly suburban or rural practice. Another, somewhat curious, example of suboptimal-identifying and suboptimal-managing behaviors was the provider who said, "We have IPV stickers in our charts, but I dont use them." Providers in this category did not believe that IPV was a medical issue, did not think that there were medical solutions, and did not know where to refer or how to manage an IPV victim, no matter what her age.
Do Ask; Do Manage
At the other end of the continuums is this categorythorough identification and thorough management (5 providers). Focus group participants described certain behaviors that could be used to categorize a provider into this category:
She [the patient] is on an SSRI and Lorazepam. I referred her to a clinical psychologist and she was getting support from her church. There were a lot of ups and downs. Her husband did threaten to kill her once.
He used to hit her now there is emotional abuse going on. She is a somatisizer [sic] with a long list of problems. She depends on him for driving. She wont leave the relationship. I manage her with frequent visits.
The IPV agency wants victims to leave. That does not always work for older victims.
These providers displayed a "chronic disease" mindset for managing IPV, ongoing attention to a variety of factors, and understanding of the unique challenges of managing the older victim who often needs to seek solutions other than leaving the relationship and the varied capacities of local resources to meet the needs of the older IPV victim.
Next, the 4 middle categories of the continuums are examined.
Sort of Ask, Dont Know
This category includes limited identification and suboptimal management (6 providers). Providers were classified here if they conducted behaviors that provided only a limited level of identifying IPV among older women and they inadequately managed the situation. This category includes providers who "screen only women under 40" or "only when the patient brings up the issue of abuse do we talk about it." One office screened, but not in a private area away from the spouse:
We screen as part of the intake assessment in a room with cubicles and several people; it is not the most private area.
Some providers had an incomplete understanding of the "red flag" symptoms and diagnoses, presenting ailments that are associated with IPV or that might lead providers to be "suspicious of IPV." Examples include: only considering physical abuse as symptomatic for IPV and thinking of the signs of elder abuse and neglect because it was an older patient:
I screen occasionally if there is an injury or complaints injuries that dont make sense.
I ask if I suspect abuse like bruises or with the elderly, dementia, forgetful, unkempt, dressed inappropriately.
When probed, these providers were seeing patients with chronic somatic complaints and mental health diagnoses, conditions that are frequently associated with IPV, but had not thought of screening these patients for IPV.7 Discussion of these cases during the focus groups caused some of the providers to acknowledge that they should screen some of their older patients for IPV.
Dont Ask; Refer It
This category includes suboptimal identification and limited management (4 providers). These providers reported that they "called the police" or "called Adult Protective Services" to deal with an obvious case of IPV without further probing the situation. They knew something needed to be done but were unfamiliar with the range and nuances of resources for older women with IPV.
Sort of Ask; Refer It
This category includes limited identification and limited management (20 providers). These providers seemed to work primarily with an "acute disease" modelidentify and treat the problem and then move on to the next issue. Examples included: treating depression or anxiety, but not exploring the IPV or providing such unrealistic advice as, "I told her to leave."
Do Ask; Refer It
This category includes thorough identification and limited management (3 providers). Providers in this category may do a good job of identifying IPV but do not fully understand the needs of the older victim or that IPV management requires using a "chronic disease" model. For example, this physician was frustrated with the patients noncompliance:
She comes in and complains to me I just wish she would listen to me.
Compliance issues are often a challenge with chronic illnesses. In addition, some providers may not know the nuances of managing an older victim with IPV, again seeking simple solutions. This physician reported dealing with an abusive retired couple in his practice: "I tell them that one of them needs to get a job."
Barriers to Identifying and Managing Older Women Patients with IPV
This second overarching theme corresponds in some respects with the theme just described. In an ideal world, all providers would be functioning at the "Do ask; do manage," levels of identification and management. However, the focus group participants mentioned specific barriers that either prevented or reduced a providers ability to "make it" into that category. Participants described 3 distinct types of barriers: (1) barriers related to the victim, (2) barriers related to the providers lack of knowledge or skills, and (3) barriers caused by a limited or lack of community response and services. These are discussed below. Providers comments illustrating these barriers are presented in Table 3.
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Because many of these women have been in long-term marriages, the couples financial, social, and emotional lives are intertwined. Those with higher incomes may be less forthcoming about an IPV situation or reluctant to seek outside help because of embarrassment and pride. Addressing the IPV may result in a loss of privilege to which they have become accustomed. Those with lower incomes may have few, if any, resources (eg, money, insurance, support network) that would allow them to seek counseling or perhaps even to leave their situation. This can be frustrating for the provider. One physician noted: "You can refer them, but if they wont go youre stuck."
Provider Barriers
The identified provider barriers relate primarily, although not exclusively, to a lack of knowledge about the existence of IPV among older women. For example, although some providers were routinely asking younger women about IPV, they were not asking older women. In addition, providers seem to have a limited scope of the "red flag" medical and mental health symptoms associated with IPV (discussed above). Others said that because a patient is older than 60, it must be elder abuse or neglect rather than IPV. The lack of knowledge regarding appropriate community referral sources for IPV was also a barrier. For example, physicians told us that if they suspected an IPV situation, they called Adult Protective Service (APS) because the patient was older than 60.*
Community Agencies
Barriers were found to exist for community agencies, those serving older women as well as those serving IPV victims. Participants mentioned that IPV agencies were not aware of the unique needs of older women or were unable to accommodate those needs in a shelter set up to serve younger women with children. In addition, persons working in agencies that dealt specifically with the aging population have not been trained to identify IPV victims. Finally, police and the legal system did not always respond appropriately, and some districts have not been set up to protect older victims.
Strategies Suggested to Enhance Awareness and Services
The third and final theme identified from the focus groups relates to strategies that enhance awareness and services for older women experiencing IPV. If implemented, these ideas may be useful strategies for breaking down some of the barriers described above, thereby facilitating the movement of providers toward the "Do ask; do manage" category. One provider said, "Focus 10% on physicians and 90% on community." Providers told us that increasing public awareness of IPV among all women would make their jobs easier.
I can ask, but they do not necessarily come forward. People need to realize it is abuse.
The primary targets for the strategies were: (1) the individual and family, (2) the community, (3) training agencies who serve seniors about IPV and IPV agencies about the issues of seniors (Table 4).
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Although 4 providers were in the "Dont ask; dont know" category, most fell in the middle categories, where some awareness and management about IPV among their patients was evident, and there was an openness to considering IPV in older patients. These providers expressed a willingness to improve their IPV identification skills and to become more aware of available resources and the special needs of older women with IPV.
Researchers have demonstrated that increased IPV screening and changes in provider knowledge and attitudes about IPV occurs with chart prompts, ongoing educational efforts, and feedback about IPV management through continuous quality improvement techniques.2529 In addition, having a system-wide approach for managing IPV victims with on-site or easily accessible IPV referrals, like the Kaiser system, improves IPV management by providers.30 One site that was part of a network of clinics, discussed the ease of managing their patients with alcohol problems because they had an on-site alcohol counselor.
Providers expressed the need to have a better understanding of the illnesses commonly associated with IPV. Educating and encouraging providers to focus IPV screening on those patients with the "red flag" symptoms and diagnoses associated with IPV, such as injuries, chronic pain, irritable bowel syndrome, depression, post-traumatic stress disorder, etc6,7,31,32 will target IPV identification efforts to a higher risk group. This may increase the detection of IPV victims and perhaps limit providers frustration with poor yields from their screening efforts. Helping providers adopt a "chronic disease" management mindset for IPV (what "do ask; do manage" providers were doing) may assist them in pacing themselves for the ongoing evaluation and management required with IPV in the health care setting, especially in older victims.
The other challenge with older victims is the lack of services available to meet their needs. APS, which was a common referral source for those providing limited management, has typically focused on elder abuse and neglect. Constrained by tight budgets and limited manpower, APS staff often focus on competency issues and may not be trained to identify IPV. Training intake workers to screen and refer IPV victims to the appropriate resources is needed and may ultimately result in better care for older abused clients [Collins T, personal communication, 2002 Oct].
On the other hand, IPV agencies, whose services usually focus on younger women, need to begin to accommodate older victims. Some authors have done an excellent job of outlining how IPV agencies and agencies that serve the elderly can collaborate.22,33,34 Examples include information and programs at senior centers about IPV, emergency shelters at nursing homes for elderly IPV victims, and training outreach workers, such as Meals on Wheels and home health aides, to be aware the signs of IPV. In addition, because older victims may be unwilling to leave an abusive marriage,35 agencies need to be creative in providing assistance and safety within the home.
Providers acknowledged that their jobs would be easier if there were more awareness about IPV and understanding that abuse is not "normal" in a relationship. Therefore, ongoing efforts to fund community-wide prevention campaigns are important by foundations and government agencies.
Several limitations to this study should be cited. Data are self-reported, which does not necessarily represent what is actually done. Qualitative research is not generalizable but is true to the locale studied. Attempts were made to examine the "validity" of the data in the qualitative sense by presenting the model to other physicians. Disclosure may have been hindered because the facilitator was a peer. Both focus groups and individual interviews were used for data collection; this may have altered the degree and richness of disclosure. When several physicians from a practice were present, they often discussed common older patients of concern and their insights were additive in nature. However, because of the nature of the provider lunch hour and time constraints, this was difficult to control. We attempted to increase the level of sharing in the interview format by probing with questions about a providers experiences. We did not collect individual data on providers level of training or prior experience with domestic violence. Despite these realities, these data give insight into a common problem in primary care, IPV, and a population that is often ignored in regard to this issue. With the expansion of the senior segment of the US population, the issue of older women and IPV will only increase. Communities, agencies, and health providers are encouraged to face this issue proactively.
| Acknowledgments |
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This work was presented previously as a poster at the Ohio Academy of Family Practice Research Day; 2003 Apr 12; Columbus, OH; and at the Family Violence Prevention Fund meeting; 2002 Sept 2728; Atlanta, GA.
In Ohio, as in other states, the elder abuse statute identifies persons over age 60 who are handicapped by the infirmities of aging or who has a physical or mental impairment which prevents the person from providing for the persons own care or protection. (OH Revised Code 5101.61). ![]()
Received for publication March 9, 2004. Revision received March 9, 2004.
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This article has been cited by other articles:
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P. Sankar and N. L. Jones To Tell or Not to Tell: Primary Care Patients' Disclosure Deliberations Arch Intern Med, November 14, 2005; 165(20): 2378 - 2383. [Abstract] [Full Text] [PDF] |
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