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Research ArticleOriginal Research

Difficult Encounters with Psychiatric Patients: A South Texas Psychiatry Practice-based Research Network (PBRN) Study

Randall V. Sellers, Ricardo Salazar, Cervando Martinez, Stephen D. Gelfond, Melissa Deuter, Holly G. Hayes, Norma Ketchum and Brad H. Pollock
The Journal of the American Board of Family Medicine September 2012, 25 (5) 669-675; DOI: https://doi.org/10.3122/jabfm.2012.05.120050
Randall V. Sellers
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MD
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Ricardo Salazar
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MD
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Cervando Martinez Jr.
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MD
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Stephen D. Gelfond
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MD
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Melissa Deuter
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MD
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Holly G. Hayes
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MSPH
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Norma Ketchum
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MS
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Brad H. Pollock
From the South Texas Psychiatric Practice-Based Research Network, San Antonio (RVS, MD); the Department of Psychiatry (RS, CM, SDG) and the Department of Epidemiology and Biostatistics (HGH, NK, BHP), University of Texas Health Science Center, San Antonio.
MPH, PhD
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Abstract

Purpose: To examine the prevalence of difficult psychiatrist-patient interactions of 20 psychiatrists in the South Texas Psychiatric practice-based research network, determine what characteristics were associated with “difficult” patients, and compare findings with previous studies in primary care.

Methods: During a 2-month observational study, psychiatrists collected patient information on setting, demographics, diagnoses, and medications and rated the patients using the Difficult Doctor-Patient Relationship Questionnaire, which had previously been used and validated in the primary care setting.

Results: A total of 905 valid data cards were collected. Difficult patients were identified in 15% of the sample. Diagnoses of schizophrenia, alcohol/substance abuse, and personality disorder were associated with difficulty. Psychiatrists least burdened by difficult patients were older and in a solo practice and worked 51 to 55 hours per week.

Conclusions: This cross-sectional study demonstrates that psychiatrists encounter difficult patients at a rate (15%) similar to that of primary care physicians. Mentoring programs and structured treatment interventions for the most difficult patient groups may assist all physicians who treat psychiatric patients, whether in specialty, family medicine, or other primary care settings.

  • Doctor-Patient Relations
  • Mental Health
  • Practice-based Research
  • Practice-based Research Networks
  • Psychiatry
  • Quantitative Research
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The Journal of the American Board of Family     Medicine: 25 (5)
The Journal of the American Board of Family Medicine
Vol. 25, Issue 5
September-October 2012
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Difficult Encounters with Psychiatric Patients: A South Texas Psychiatry Practice-based Research Network (PBRN) Study
Randall V. Sellers, Ricardo Salazar, Cervando Martinez, Stephen D. Gelfond, Melissa Deuter, Holly G. Hayes, Norma Ketchum, Brad H. Pollock
The Journal of the American Board of Family Medicine Sep 2012, 25 (5) 669-675; DOI: 10.3122/jabfm.2012.05.120050

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Difficult Encounters with Psychiatric Patients: A South Texas Psychiatry Practice-based Research Network (PBRN) Study
Randall V. Sellers, Ricardo Salazar, Cervando Martinez, Stephen D. Gelfond, Melissa Deuter, Holly G. Hayes, Norma Ketchum, Brad H. Pollock
The Journal of the American Board of Family Medicine Sep 2012, 25 (5) 669-675; DOI: 10.3122/jabfm.2012.05.120050
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